Receptionist-scanner - Merced, United States - Central Vally Regional Center

Description

Central Valley Regional Center (CVRC) is a non-profit corporation, funded by the State of California to provide services to persons with developmental disabilities. At CVRC, our mission is to help individuals with intellectual and developmental disabilities, and children at risk, to reach their goals. With offices in Merced, Fresno, and Visalia, we support over 27,000 individuals with developmental disabilities in the Central Valley, including Mariposa, Madera, Fresno, Tulare, Merced, and Kings counties. We accomplish this by coordinating resources and collaborating with other agencies to develop the best services for Clients and families, valuing diversity, respecting individual rights and choices, and committing to excellence, honesty, and cost effectiveness in service delivery.

BENEFITS INCLUDE:

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CalPERS Medical Plan

(Employee Coverage Only)

-Dental & Vision - Fully Paid Coverage for Entire Family
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Paid Basic Life Insurance & Voluntary Add-on Options
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Vacation Accrual Rate w/Increase Based on Longevity
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Public Service Loan Forgiveness (PSLF) Eligible Employer
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CalPERS Pension
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13 Paid Holidays
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Paid Sick Time
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Tuition Reimbursement Availability
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Flexible Work Schedule Availability
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9/80 Work Schedule after Introductory Period
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Option of Two Telecommute Days Per Week After 6 Months of Employment

Non-Exempt Full Time

Starting Pay:
$20.47- $24.45/hr.

PRIMARY OVERVIEW
This position performs reception duties and a variety of clerical support duties. Is responsible for answering calls in a professional, courteous manner. Announces, directs, or transfers calls to the appropriate party. Assists and greets visitors in a courteous and professional manner, assuring they are attended to in a timely manner. Performs duties related to the maintenance of client records.

Accurately prepare, sort, scan, and file large quantities of information for imaging in client charts requiring a high level of accuracy and attention to detail.

ESSENTIAL FUNCTIONS

• Answers calls in professional, courteous manner, announcing, directing, or transferring caller to appropriate party. Assists and greets visitors in a courteous and professional manner, assuring they are attended to in a timely manner.
• Receives and processes agency documents, which may include the distribution of U.S. mail, courier items, faxes.
• Performs computer inquiries in client database and other software programs to research client information as needed for routing of documents and phone calls, making appointments.
• Checks in appointments arrival, indicates no show or cancellations on agency appointment software.
• Performs duties related to the maintenance of client records.

  Accurately prepare, sort, scan, and file large quantities of information for imaging in client charts requiring a high level of accuracy and attention to detail.

• Assures quality control of imaged pages by verification of unique client indicator number, performing quality control of imaged pages correcting all inconsistencies. Provide resolution of any error message during imaging. Perform final review of all scanned documents.
• Performs a variety of clerical tasks such as volume copy work, special projects, assembly of care provider packets.
• Maintains security of checks and processes pickup and delivery of paperwork and/or packages, and mailing.
• Must be able to report to the office each day to perform physical responsibilities including scanning and greeting/assisting families and individuals.
• Supports effective and efficient business practices.
• Maintains positive business relationships, client confidentiality, good attendance and punctuality, and acts in accordance with all company policies and procedures.
• This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MINIMUM QUALIFICATIONS

• High School Diploma and 1 year in office setting experience.
• Bilingual (English/Spanish) Mandatory.
• Knowledge of general office practices and procedures.
• Ability to communicate effectively, verbally and in writing.
• Ability to prioritize, organize and coordinate workload to meet deadlines and to work under pressure in a detailed, organized manner.
• Demonstrated ability to type accurately at 45 wpm.
• Must demonstrate initiative, selfmotivation, sound independent judgment, flexibility, strong interpersonal skills, and excellent written and oral communication.

TRAVEL REQUIREMENTS

• No traveling required outside of office base.

WORKING CONDITIONS
Professional office environment. Noise level in the office is low to moderate depending on area. Individual workspace assigned and varies from open cubicle to private office.


PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of t