Branch Manager - Duncan, United States - IBC Bank

IBC Bank Duncan, United States

3 weeks ago

Full time

Description

Job Summary

: The Branch Manager is responsible providing customers with the IBC Experience and "we do more" attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

Maintain branch sales performance expectations

Assist in employee development through role plays and observation - implement IBC Mission

Establish and meet individual goals

Provide customer service

Organize blitzing, presentations and call campaigns

Maintain customer portfolio

Provide branch numbers at manager meetings

Facilitate branch meeting and/or huddles

Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard

Establish community involvement

Understand and meet compliance expectations (exceptions, branch checklists)

Assist in hiring and termination process

Assist with trainings

Maintain and supervise time and attendance

Other duties as assigned

SKILLS

Effective English verbal and written communication skills

Computer literate and have working knowledge of Microsoft Office

Service oriented; actively looking for ways to help others

Solution Oriented with self-starter motivation

Time Management and Organizational Skills

Critical thinking ability to make decisions and act with urgency

Ability to meet performance standards and deadlines

Learning Strategies

Basic math skills

Speaking

Social Perceptiveness

Able to work weekend schedule

Able to concentrate and focus on detail

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Bringing others together and trying to reconcile differences.

Adapt quickly to changes not only themselves but also be able to provide guidance to the staff

Able to coach, counsel, motivate employees towards performance goals and create team environment

Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict.

EDUCATION & KNOWLEDGE

High School diploma or GED equivalent

Some college, preferred

Customer service working experience preferred

Must demonstrate ability to perform

Benefits Overview

IBC Bank offers a comprehensive benefits program to all full-time employees. Many of our benefits are also available for our part-time employees. See below for a brief description of the benefits that would be available to you as an IBC Bank employee. Many of the benefits are also available to your dependents.

Medical Coverage

We offer employer paid medical benefits to all of our full-time employees. This coverage includes medical and prescription coverage. As an option, full-time employees can add their dependents to the program and have their cost deducted pre-tax from their paycheck.
Eligibility: After initial probation period.

Dental Coverage

This is an optional benefit offered to all full-time and part-time employees. The plan includes various levels of coverage from single member to family plans.
Eligibility: After initial probation period.

Basic Life Insurance

All full-time employees are eligible for an employer paid life insurance plan.
Eligibility: After initial probation period.

Supplemental Life Insurance

This is an optional program offered to all full-time and part-time employees. This is paid by the employee and can be deducted from paycheck on a post-tax basis
Eligibility: After initial probation period.

Disability Insurance

This is an optional insurance plan offered to full-time and part-time employees. This can be deducted from an employee's paycheck on a post-tax basis.
Eligibility: After initial probation period.

Medical Spending Account

This is an optional benefit that allows employees to set aside up to $2,650 per year for out-of-pocket health care expenses through a pre-tax payroll deduction
Eligibility: After initial probation period.

Child Care Spending Account

This is an optional benefit that allow employees to set aside up to $5000 per year for childcare expenses through a pre-tax payroll deduction.
Eligibility: After initial probation period.

401K

The 401K savings program allows employees to save between 1-15% of their annual income in the bank's 401K plan.
Eligibility: Eligible after first day of the year following employment date.

Profit Sharing

Contingent on the bank's profitability, employees are given contributions based on their pay and years of service.
Eligibility: Eligible after first day of the year following employment date.

Tuition Assistance Program

Offered to full-time and part-time employees attending an accredited institution of higher learning. This program offers reimbursement for tuition for courses related to the financial banking industry.
Eligibility: After six months of employment.

Computer Assistance Purchase Program

All employees are offered the opportunity to purchase a computer through this program. The cost will be payroll deducted from their paycheck.
Eligibility: After one year of employment.

Vacation

Vacation is offered to all full-time and part-time employees who work more than 20 hours per week.
Eligibility: Depending on hire date, after initial probation.

Sick Leave

Sick Leave accumulates on a monthly basis at a rate of one day per month worked for full-time employees.
Eligibility: After initial probation period.

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