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    Assistant Manager - Lake Oswego, United States - Affinity Property Management

    Affinity Property Management
    Affinity Property Management Lake Oswego, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Job Title: Assistant Property Manager

    Location: Two multi-family apartment communities totaling 146 units

    • Scotsboro Square 7700 SW Garden Home Rd. Portland, OR 97223
    • Haven Lake Oswego 1500 Davis Ln. Lake Oswego, OR 97035

    Schedule: Tuesday - Saturday from 9:00am - 6:00pm. Tuesday - Thursday at Scotsboro Square and Friday - Saturday at Haven Lake Oswego

    Employment Type: Full-time

    FLSA Status: Non-exempt

    Reports to: Property Manager

    Compensation Package:

    • Competitive hourly pay rate of $23.00
    • Leasing commission opportunities at Haven Lake Oswego of $100.00 per lease that are split evenly between the admin team
    • Renewal commission opportunities at Haven Lake Oswego of $100.00 per file that are split evenly between the site team

    Benefits Package:

    • Medical insurance at no cost to the employee
    • Dental insurance at no cost to the employee
    • Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance)
    • 401k enrollment program available
    • Life Balance Program access for associate-only discounts
    • Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
    • 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year's Day).

    Administrative:

    • Comply with all Fair Housing and Equal Housing Opportunities requirements
    • Comply with appropriate state landlord/tenant statutes
    • Ensure timely and accurate submission of individual and your teams' payroll and commissions
    • Complete weekly, monthly, quarterly, and year-end reports, as required
    • Consult with legal counsel and attend court hearings as needed
    • Attend training and development seminars

    Operational & Financial:

    • Advertise and promote the property
    • Utilize industry specific software for lead management
    • Provide tours to prospective and current residents
    • Complete full cycle lease process with prospective residents
    • Ensure compliance with renter's insurance
    • Review rental rates and concessions with Portfolio Manager
    • Maintain resident occupancy of 95%
    • Ensure the timely collection of rent and other ancillary revenue
    • Manage delinquency process
    • Manage petty cash account
    • Manage and process vendor invoices
    • After review with Portfolio Manager, generate renewal offer letters and manage renewal leases
    • Monitor expenditures to keep in compliance with operating budget
    • Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection.
    • Assist Portfolio Manager with preparing annual budget
    • Other duties as assigned by Portfolio Manager

    Resident Experience:

    • Engage with your prospective and current tenants using a professional and courteous approach
    • Navigate priority changes to respond to and resolve unforeseen issues or emergencies
    • Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
    • Complete quality assurance calls following up on completed work orders
    • Facilitate resident events

    Leading Your Team:

    • Guide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals.
    • Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality.
    • Conduct staff meetings on a regular basis

    What You'll Need:

    • Authorization to work in the United States
    • High School Diploma or equivalent
    • 2+ years of experience in multi-family property management
    • 1+ years of experience in staff supervision
    • Yardi Voyager and CRM experience preferred
    • Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
    • Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

    Your Work Environment:

    • Approximately 80% in office environment using a computer and phone
    • Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
    • Ability to carry or move objects weighing up to 20 pounds

    Mission Statement:

    "Affinity doesn't just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship."

    INTEGRITY, INITIATIVE, INNOVATION



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