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    IT Support Technician - Los Angeles, United States - Baker Tilly US, LLP

    Baker Tilly US, LLP
    Baker Tilly US, LLP Los Angeles, United States

    1 week ago

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    Description

    Job Title: IT Support Technician at Baker Tilly

    Company Overview: Baker Tilly is a top advisory, tax, and assurance firm with a prominent presence in major U.S. regions and key global financial centers.

    Description:

    Join Baker Tilly's dynamic team as an IT Support Technician and be part of a leading firm that values professionalism and client service excellence.

    • Under direct supervision, provide service desk support to ensure practitioner satisfaction
    • Quickly respond to IT helpdesk requests and troubleshoot hardware and software issues
    • Assist with onboarding/offboarding processes and conduct technology training for users
    • Maintain equipment inventory, provide support to the Technology team, and expand expertise in core technologies

    Qualifications:

    • Associates degree in Computer Technology or related field, with certifications such as MCP, A+, and HDI Support Center Specialist being advantageous
    • Minimum of 1 year experience in workstation support
    • Ability to work effectively in a team or independently, prioritize tasks, and deliver exceptional client service
    • Strong written and verbal communication skills, analytical abilities, and organizational skills
    • Experience with accounting or audit software is a plus

    Additional Information:

    For California, Colorado, New York, and Washington: The compensation range for this role is $23.50 to $33 hourly. Actual compensation varies based on skills, experience, qualifications, and location.

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