Account Manager in Customer Service - Swanton, United States - Skyline Enterprises

Skyline Enterprises

Verified Company

Swanton, United States

2 days ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

About the Company

We are a market leader in online booking and channel management systems for the hotel, restaurant, and tourism industry. With over 5,300 customers, mostly medium-sized and owner-managed hotels in the 3-4 star range, we are used in Germany, Austria, and Switzerland.

What do we offer?

Responsible position in an inspiring, modern work environment with flexible structures and flat hierarchies
Independent and diverse tasks in a dynamic, innovative company
Independent work and personal freedom
Intensive training in your area of responsibility
Continuous, high-quality further education
Work-life balance: Free working hours, self-organization, remote work from home office, and a children's room in the office for extensive flexibility
Employee benefits: Free coffee, water, and fruit, team outings, company parties, fitness offers, company phone, active breaks, and much more

What to expect?

You will conduct onboarding for new customers and customer support
You will build your own customer base, starting with the first setup and getting to know them, to regular support and account maintenance
You will be the first point of contact for "your" customers when it