Office Supervisor - Catonsville, United States - State of Maryland

State of Maryland

Verified Company

Catonsville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Introduction:

THIS IS FOR DPP EMPLOYEES ONLY

GRADE:

11

LOCATION OF POSITION:

1 S. Rolling Cross Road

Catonsville, MD 21228

POSITION DUTIES:

The main purpose of this position is to supervise the Intake Reviewers while assigning, reviewing and approving the quality of work created by such employees.

Plans, schedules and directs the work of the Intake Reviewers and clerical team by developing work methods and procedures to produce results in accordance with the divisional mission, goals and established policies and procedures.
Evaluates direct reports (subordinate staff) performance by observing, monitoring and reviewing work produced by staff.
Instructs and guides Intake Reviewers and clerical staff by providing on the job Training and recommends formal training for subordinates when appropriate.
Maintains important and confidential files, personal files and records, mailing lists, general files, procedural files and open and closed case files.
Answers phones, screens calls, takes appropriate messages, schedules appointments, answers general questions regarding state employment, and job opening, and determines the degree of information allowed in relationship to confidentially laws of the state.
Uses computer and word processing software and peripheral equipment to produce correspondence, reports, tables from rough draft or corrected copies, and edits grammar, punctuation and spelling. Distributes finalized documents, sometimes without prior supervisory review.
Assembles and completes a variety of reports, post information to record, log, and maintain established files in a variety of v formats including electronic files and databases.
Performs other duties as required.

MINIMUM QUALIFICATIONS:

Education:
Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:
Four years of experience performing clerical duties.

Notes:

Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS:

NOT APPLICABLE.

SELECTION PROCESS:

EXAMINATION PROCESS:

BENEFITS:

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS:

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at

We thank our Veterans for their service to our country.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.