- Manage quoting efforts with assigned customers. Interface with customer service, cost estimating, customer relations managers and customer.
- Contract Management (RFQ, PO, ECN revisions, etc.) with assigned customers.
- Ensure BOM's and Specifications are properly loaded into Plex, and drawings stored in appropriate drives.
- Commercially support Program Management during all program launches for assigned customers.
- Manage and resolve customer concerns to prevent escalation to Loc Sr. Management.
- Maintain strong relationships with existing customers to drive business growth.
- Serve as the liaison between key customers and internal teams. Work closely with the Directors of Business Development, plant Customer Relations Managers and Cost Estimating.
- Organically grow existing business with assigned customers.
- Prepare regular monthly sales reports that include revenue, backlog, past due and projections/forecasts for internal use.
- Support the implementation of Long-Term Agreements (LTA's) with customers on products you support.
- Work with Accounts Receivable to support collection of delinquent account dollars.
- Increase knowledge of vehicle and product platforms that Loc supports.
- Research competitors and determine the market impact. Competencies To perform the job successfully, an individual will need to perform the following competencies. Quantity of Work The quantity of work produced and the promptness with which it is completed. Quality of Work The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework. Judgement/Knowledge of Job Knowledge of job, techniques, skills, equipment, procedures, materials, etc. Attendance/Dependability Punctuality and attendance. Teamwork/ Attitude Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism. Initiative/Independence The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision. Adherence to Policy Follow quality environmental policies and have knowledge of AS9100 and IS14001. Adherence to Safety Follow safety procedures, security protocol, and wear proper PPE. Education and/or Experience Bachelor's degree (B. A. or B.S.) or equivalent from four-year College or university and five years related experience and/or training; or equivalent combination of education and experience. Engineering background preferred. CRM and ERP system experience is required. Must be proficient at reading drawings and understand GD&T. Five years of experience working at a manufacturer of highly engineered alloyed products is highly desirable. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Loc Performance is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Technical Sales Lead – Mechanical Systems - Lansing, United States - LOC Performance
Description
Summary
Maintains and grows business/relationships with current customers by managing production sales on several key customer accounts. Essential Duties and Responsibilities include the following. Other duties may be assigned.