Administrative Assistant/recertification Clerk - Chicago, United States - Leasing and Management Company, Inc.
2 weeks ago
Description
ADMINISTRATIVE ASSISTANT/RECERTIFICATION CLERK
JOB DESCRIPTION
Perform administrative front office functions from applicants to move ins to lease renewals. Provide great customer service to our residents and potential applicants. Process work order and invoices. Assist the Property Manager in other areas as needed.
BUSINESS MANAGEMENT AND OWNER COMMUNICATIONS
Maintain communications with Supervisor and submit written reports as needed or requested by Corporate level staff.
RESIDENT RELATIONS*Facilitate resident relations, take resident phone calls, requests and complaints. Consult with Property Manager on special circumstances. Communicate with the resident on any delays (over 24 hour turnaround) and/or special problems with service requests.
Perform resident retention programs, renewal and leasing programs to maintain maximum occupancy. Facilitate the coordination of resident relations programs - parties, crime watch seminars, etc.
REQUIREMENTS OF THE POSITION:
Current Drivers License.
Pay:
From $37,440.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (preferred)
Experience:
- Customer service: 3 years (required)
License/Certification:
- Driver's License (required)
Work Location:
In person
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