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Highland Park

    Registered Client Associate - Highland Park, United States - BCI - Brokerage Consultants Inc.

    BCI - Brokerage Consultants Inc.
    BCI - Brokerage Consultants Inc. Highland Park, United States

    2 weeks ago

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    Description

    Registered Client Associate | Highland Park, IL | $70-80k base + bonus

    Leading Chicago wealth management firm seeks experienced client service processional to deliver exceptional care to high net worth individuals.


    Responsibilities:
    Provide knowledge/support to partners in all aspects of client service, including client meeting preparation, case review/input, operational expertise

    Properly dispose of client information; ensure appropriate handling of all outdated/unnecessary information

    Establish/maintain details of client contact/service in firm's contact management system

    Work with clients to open new accounts; guide clients through paperwork process

    Follow-up on all client transfers; report progress to applicable Financial Advisor

    Solicit/take trade orders; enter client orders as appropriate/allowed

    Assist in data maintenance of firm's portfolio management system

    Review/respond as needed to Action/Work Items in Smart Station

    Process Order Errors/Corrections as appropriate

    Review/respond to electronic correspondence; promptly address issues/concerns with professionalism/attention to accurate resolution

    Prepare client forms/reports from rough draft as requested by firm's Partners

    Prepare custom consolidated reports; submit to qualified supervisor for pre-approval

    Answer non-advice-related client service issues by utilizing available resources including all internal resources

    Assist with training of new employees

    Serve as back up to cashiering duties of branch


    Requirements:
    Bachelor's degree preferred or commensurate experience; 3+ year's experience within finance, accounting, insurance, banking, law or similar fields

    FINRA SIE, Series 7 and 66 (or 63 and 65) required within an agreed time frame upon hire

    Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint) required; experienced with SmartStation or equivalent platform within a broker dealer environment preferred

    Excellent verbal/written/interpersonal communication; extraordinary client service skills and genuine interest in serving/caring for clients

    Outstanding organizational/multi-tasking/follow-up skills; detail-oriented; high commitment to accuracy/delivering high-quality work

    Self-motivated with ability to work independently; efficient prioritization skills; ability to meet deadlines/achieve goals/work under pressure in dynamic environment
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