Receptionist & Data Specialist - Irvine, United States - Alzheimer's Orange County

Alzheimer's Orange County

Verified Company

Irvine, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title:
Receptionist & Data Specialist

Division:
Memory Support Services / Administration

Reports to:
VP of Memory Support Services (MSS) / Director of Special Projects

Status:
Non-Exempt; Full-Time (40 hours/week)

Pay Range:
$18/hour - $20/hour DOE

General Summary:

The
Receptionist & Data Specialist manages the front desk/reception area of the organization. The individual answers phones and greets guests along with other reception duties.

This position will support MSS team projects and grants and will handle the MSS department's Constituent Relationship Management System (Salesforce).

Essential Job Functions:

Provides administrative support to the Memory Support Services and Administration departments
Serves as the Front Office Receptionist and is chiefly responsible for answering and handling multiple incoming calls, greeting and directing visitors, vendors, volunteers, and community guests
Manages mail and incoming check logs
As the Data Specialist, provides onboarding and continuing training/education for new/existing users; Acts as liaison between Salesforce/implementation partners and AlzOC users; Creates reports, dashboards and configures system as needed and requested by users; Performs back and frontend maintenance and remains up to date and current with Salesforce products and training.
Tracks and monitors analytics monthly for MSS department
Responsible for Memory Support Services output and outcomes tracking, including data entry and report creation
Interacts effectively with clients, volunteers, interns and staff
Performs other duties as assigned

Minimum Requirements:

High School Graduate
Knowledge of Salesforce or equivalent CRM Software and the ability to become an active Trailhead user for ongoing learning
Excellent timemanagement skills and effective communication skills with people of all backgrounds and presentations
Excellent written, verbal, and interpersonal communication skills required
Ability to multitask and work in a fastpaced environment

The job profile in no way states or implies that these are the only duties to be performed by the jobholder.

The employee will be required to follow instructions and perform other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.

Alzheimer's Orange County is an equal employment opportunity employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, age, national origin or ancestry, physical or mental disability, veteran status, marital status, medical condition, sexual orientation (gender identification), as well as any other category protected by federal, state, or local laws.

The employee or the Organization may terminate employment at the Organization for any reason, with or without cause or notice, at any time.

Nothing in any oral or written statement shall limit the right to terminate employment at will.

No Supervisor or employee of the Organization shall have any authority to enter into an employment agreement - express or implied - with any employee providing for employment other than at will.

Pay:
$ $20.00 per hour

Expected hours: 40 per week

Benefits: