- Provide support for office and manufacturing hardware.
- Install, maintain, and upgrade PC hardware, printers, peripherals, and software.
- Provide level I customer service support via phone and remote access.
- Must be able take direction from management and accomplish tasks with minimal supervision.
- Other duties as assigned.
- Must be able to multi-task in a fast-paced environment.
- Must be able to communicate and interact with end users and other IT staff.
- Must be able take direction from management and accomplish tasks with minimal supervision.
- Must be comfortable working in office and manufacturing environments.
- Provide level II customer service support via phone and remote access.
- Other duties as assigned.
- Higher degree of capability and proficiency in all aspects of performance as compared to End User Support Technician II.
- Provide level III customer service support via phone and remote access.
- Other duties as assigned.
- Education: bachelors degree and/or related experience and/or training; or equivalent combination of education and experience in IT. Advanced degree preferred.
- Years of Experience: 2+
- Skills
- Proficient in PC installation, upgrades, and repair
- Proficient in Windows and Microsoft Office
- Excellent troubleshooting and communication skills
- Good understanding of server and networking technology
- Travel: 25%
- Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close and distance vision.
- Work environment: The noise level in the work environment is usually minimal to moderate.
- Competitive compensation
- Benefits, including but not limited to dental, vision, and medical with employer contributions
- Retirement programs, including a Pension Plan and 401(k) Plan with employer match
- Tuition Reimbursement
- Paid holidays and vacation
- And more
-
IT Support Technician
4 days ago
Aegis Worldwide Jonesboro, United StatesJob Description · Job DescriptionAegis is partnered with a manufacturer in the Jonesboro area looking to add an IT Support Technician to their 1st shift team This is a direct hire, onsite position with a full host of benefits including PTO, pension, and advancement opportunity. ...
-
IT Support Technician
6 days ago
Aegis Worldwide Jonesboro, United StatesJob Description · Job DescriptionAegis is partnered with a manufacturer in the Jonesboro area looking to add an IT Support Technician to their 1st shift team This is a direct hire, onsite position with a full host of benefits including PTO, pension, and advancement opportunity. ...
-
IT Support Technician
6 days ago
Aegis Worldwide Jonesboro, United StatesJob Description · Job DescriptionAegis is partnered with a manufacturer in the Jonesboro area looking to add an IT Support Technician to their 1st shift team This is a direct hire, onsite position with a full host of benefits including PTO, pension, and advancement opportunity. ...
-
Process Engineer
1 week ago
Omega Dynamics Jonesboro, United StatesWe offer attractive pay, personal support, and many other benefits. You can find great testimonials from our employees on sites like kununu. · Process Engineer (m/f/d) with a focus on quality · Location: Schwerte · "Discover what you're made of" We are looking for a Process Engin ...
-
NovaWorks Solutions Jonesboro, United StatesWho we are The Netzgesellschaft Potsdam GmbH (NGP) operates, plans and builds distribution networks for gas and electricity in the state capital Potsdam. On behalf of energy suppliers, we transport gas and electricity to industrial, commercial and household customers connected to ...
-
Travel Surgical Technician
1 week ago
Host Healthcare Jonesboro, AR, United StatesHost Healthcare is seeking a travel Surgical Technician for a travel job in Jonesboro, Arkansas. · Job Description & Requirements · Specialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 ...
-
Travel Surgical Technician
2 days ago
Host Healthcare Jonesboro, AR, United StatesHost Healthcare is seeking a travel Surgical Technician for a travel job in Jonesboro, Arkansas. · Job Description & Requirements · Specialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 ...
-
Travel Cath Lab Technologist
5 days ago
TotalMed Allied Jonesboro, United StatesTotalMed Allied is seeking a travel Cath Lab Technologist for a travel job in Jonesboro, Arkansas. · Job Description & Requirements · Specialty: Cath Lab Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 40 hours per week · Shift: 8 h ...
-
Assistant Maintenance Technician
4 days ago
United Apartment Group Jonesboro, United StatesAssistant Maintenance Technician · Location: Jonesboro, AR 72401 · Department: Assistant Maintenance · Job Status: Full-Time · Days Worked: Sun., Mon., Tue., Wed., Thu., Fri., Sat. · Position Description · We are currently seeking an Assistant Maintenance Technician to join our t ...
-
Radiologic Technologist
5 days ago
St. Bernards Healthcare Jonesboro, United StatesJOB REQUIREMENTS Education Must be licensed in Radiologic Technology and must be registered in ARRT. Experience Registry eligible or enrolled in an MRI or CT program. Physical Exposure to radiological hazards-occupational levels. Normal hospital environment. Close eye work. Heari ...
-
Childcare Technician- Pool Position
5 days ago
Arkansas State University Jonesboro, United StatesEmployment Status: · Full time Hrs) · Type of Employment: · Staff · # of openings: · 1 · Location: · ASU-Jonesboro · Proposed Salary Range: · Commensurate with Experience · Closing: · 6/12/24 · Please note: All postings close at 12 A.M. CST on the closing date. A-State participat ...
-
Travel Surgical Technician
4 days ago
Host Healthcare Jonesboro, United StatesJob Description · Host Healthcare is seeking a travel Surgical Technician for a travel job in Jonesboro, Arkansas. · Job Description & RequirementsSpecialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 hours per ...
-
radiologic technologist
4 days ago
St. Bernard's Medical Center JONESBORO, United States+ JOB REQUIREMENTS · + Education · + Must be licensed in Radiologic Technology and must be registered in ARRT. · + Experience · + Registry eligible or enrolled in an MRI or CT program. · + Physical · + Exposure to radiological hazards-occupational levels. Normal hospital environm ...
-
PCT - perioperative Surgery
5 days ago
St. Bernards Healthcare Jonesboro, United StatesJOB REQUIREMENTS Education Skills and proficiency in oral and written grammar, communication, and basic mathematics as acquired through official completion of high school or its equivalent. Ability to perform support activities in patient care acquired through either: 1) licensed ...
-
Reconstruction Technician
5 days ago
SERVPRO of Jonesboro Jonesboro, United StatesSERVPRO of Jonesboro Reconstruction Technician · Do you love helping people through difficult situations? · Then don't miss your chance to join our franchise as a new Reconstruction Technician. In this position, you will be making a difference each and every day. We have a sincer ...
-
Travel Surgical Technician
1 week ago
Host Healthcare Jonesboro, United StatesJob Description · Host Healthcare is seeking a travel Surgical Technician for a travel job in Jonesboro, Arkansas. · Job Description & RequirementsSpecialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 hours per ...
-
rrt
1 week ago
Arkansas Children's Hospital Jonesboro, AR, United StatesARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY O ...
-
pct - perioperative surgery
3 days ago
St. Bernard's Medical Center JONESBORO, United States+ JOB REQUIREMENTS · + Education · + Skills and proficiency in oral and written grammar, communication, and basic mathematics as acquired through official completion of high school or its equivalent. Ability to perform support activities in patient care acquired through either: 1 ...
-
Supervisor - Maintenance Services - 2nd
1 week ago
Nice-Pak Products, Inc. Jonesboro, United StatesPOSITION PURPOSE · This is a safety sensitive position. Helps identify and correct equipment problems. Is responsible for carrying out maintenance and continuous improvement duties on production equipment in great depth and complexity. This role is responsible for ensuring that m ...
-
hopd - im - pulmonary - patient care tech
4 days ago
St. Bernard's Medical Center JONESBORO, United States+ JOB REQUIREMENTS · + Education · + Completion of high school or its equivalent. Knowledge of computer software such as Windows, Office and Internet use. Ability to perform support activities in patient care as required through completion of an approved Vo-Tech program or certif ...
Computer Support Technician - Jonesboro, United States - Great Dane
Description
Overview:
THE ROLE
At Great Dane, we rely on makers and were calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry. ?
The Position: The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well upgrading and maintaining any supporting software. It also requires the support of any servers, networking and phone equipment at the facility and Level I- III service desk support. There will be daily interaction with end users and excellent communication skills are required. This position is located at our (Jonesboro, AR) manufacturing facility. This position will provide local on-site support as well as remote support for our other facilities. It will also require daily overall monitoring of our service desk queue to ensure we are improving our customer service experience and meeting our defined SLA requirements.
Responsibilities:WHAT YOULL DO
Level I
Level II
Level III
YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)
PHYSICAL/MENTAL REQUIREMENTS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT GREAT DANE
With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.
WHY WORK FOR US?
Great Dane is a leading manufacturer of dry-freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centers throughout the United States. With a legacy like ours comes a dedication to the hard-working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge-focused & enthusiastic people like you.
Our culture is comprised of Champions and offers a rewarding workplace rooted in core values of safety, leadership, integrity, quality, and passion. Every employee has opportunities to learn, to grow, to succeed and to be engaged in a collaborative environment.
BENEFITS OVERVIEW
Great Dane is an Equal Opportunity Employer
