A Customer Care Representative-associate is a person who assists customers with their inquiries and concerns - Brightwaters, NY, United States - Terra
Description
Position Summary:
We are looking for you to join our business center in Essen as a Customer Service Representative (m/f/d) at the earliest possible date.
Unlimited permanent position in Customer Service | Full-time | Classification according to collective agreement
NRW:
Salary group II
Your tasks:
- You handle telephone and written customer inquiries
- You advise our customers on our product portfolio
- You process complaints and handle complaint management
- You proactively handle service deviations and inform our customers
- You find individual solutions for customer inquiries on the phone and internally
You impress us with:
- Structured and customeroriented work
- Teamwork and communication skills
- Enjoyment of interacting with people
- A successfully completed commercial apprenticeship (e.g. office clerk; commercial specialist for dialogue marketing) or a comparable qualification
- Very good German and good English skills
We impress you with:
- A secure job and career opportunities in a successful international company
- Opportunities for professional and career changers as customer advisors in a friendly team
- Intensive training as well as development and qualification opportunities
- A very attractive fixed salary and additional benefits such as a job ticket and holiday pay
- Very good accessibility by public transport, centrally located
- Highquality equipment of the workplace in a prime city location
Interested?
Please apply with meaningful application documents, stating your salary expectations.
Additional Information
Posting Date: 03-March-
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