Epic Cadence Analyst - Waukesha, United States - Optum

Optum

Verified Company

Waukesha, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale.

Join us to start
Caring. Connecting. Growing together.
Optum seeks an Epic Cadence Analyst with hands-on experience in EHR Services implementation, Decision Tree builds and operation projects. They will manage integration projects, train best practices, and align with EHR Services to ensure successful project execution.

You'll enjoy the flexibility to work remotely
- from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
Work closely with Patient Access users to design, build and improve scheduling, registration, admission, authorization, and patient throughput workflows
Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Mentor team members on Epic functionality as well as workflows, documentation, best practices, change management, etc.
Participate in design and validation sessions and ensure appropriate documentation, followup and issue escalation occurs
Identify system optimization and enhancement opportunities and collaborate with vendors and other IT analysts in order to design and implement effective solutions
Configure and build visit types, work queues, registration forms, referral templates, and provider records
Obtain and maintain indepth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
Perform indepth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
Adhere to organization standards for system configuration and change control
Develop strong relationships with end user communities, customers and business partners
Attend, participate in, and contribute to meetings throughout the facility

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Active / current Epic certification in Cadence, and one of the following; Prelude, Grand Central, Eligibility OR Referrals
4+ years healthcare experience
4+ years of Direct client healthcare domain knowledge such as patient flow, scheduling, registration, Real Time Eligibility, Insurance Verification, etc.
4+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas
2+ years Decision Tree implementation experience

***
Preferred Qualifications

Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
4+ years of knowledge in policies and procedures related to the operational functions
2+ years of demonstrated ability and history of team management (informal or formal), crossteam communication and leadership skills
Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Key Competencies:

Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with crossfunctional teams
Demonstrate the ability to build and maintain strong internal relationships as well as motivate and inspire other team members through strong consultative skills
Demonstrates a strong ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to realworld problems
Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigati