- Service a variety of HVAC products and equipment and ensure customer satisfaction. Heavy emphasis on
- Read and understand blueprints, equipment manuals, and engineering specifications to properly diagnose and
- Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade.
- Perform job site visits to monitor installation of new equipment. Provide technical support to installing
- Provide start up and commissioning service upon completion of construction. Support installing contractor to
- Perform routine system preventive maintenance by utilizing manufacturer specific data logging device to analyze
- Respond to service calls and utilize manufacturer specific data logging device to troubleshoot and diagnose
- Identify, analyze, diagnose, and repair other non-variable refrigerant systems and products at customer's location.
- Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary.
- Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
- Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work.
- Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution.
- Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit.
- Interact face to face with customers to ensure proper and accurate communications exist.
- Document all work performed by accurately completing field service reports, equipment log sheets, etc.
- Complete and submit all required paperwork on a timely basis.
- Operate and be diligent in properly caring for and maintaining a company vehicle.
- Provide technical support to customers.
- Limited travel required but may include occasional overnight stays.
- Stay informed on industry news and trends, products, services, competitors, and relevant information about
- Conduct oneself in a professional manner as a positive representative of the company both to the customer and public.
- Education/Experience - associate degree or equivalent from a Technical/Trade School with a certificate in
- Operational knowledge of computers and Microsoft Office software preferred.
- Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively
- Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and
- Ability to recognize problems and develop the most cost-effective solution. Ability to collect data, establish
- Must pass pre-hire requirements including background check, motor vehicle report, and drug screening.
- Must possess valid drivers' license.
- Must possess EPA mandated card for safe refrigerant handling. Universal certification preferred.
- In order to properly perform the duties of this job, the employee is regularly required to stand, talk, hear and use
- This position requires frequent working outdoors, inside mechanical/equipment rooms, regularly being exposed
- Standing: Frequently
- Walking: Frequently
- Sitting: Occasionally
- Stooping: Frequently
- Handling/Fingering: Frequently
- Climbing: Frequently
- Bending: Frequently
- Pushing/Pulling 12 lbs
- Lifting/Carrying 10 lbs
- Lifting/Carrying 11-50 lbs: Frequently
- Lifting/Carrying 51-75 lbs: Occasionally
- Reaching Outward: Frequently
- Reaching Above Shoulder: Frequently
- Squatting/Kneeling: Frequently
- Driving: Frequently
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Variable Refrigerant Service Technician - Roanoke, United States - Hoffman Mechanical Solutions
Description
Job Title:
Variable Refrigerant Service Technician
Reports to:
Variable Refrigerant Director of Technical Operation
FLSA Status:
Full Time, Non-Exempt (Eligible for overtime)
We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP).
This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions.
There are approximately 7,000 ESOPs in the United States, governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies.Position Purpose:
The primary purpose of the Variable Refrigerant Service Technician is to provide job site surveys during equipment installation, startup/commissioning of new equipment and systems, warranty service, owner direct preventative maintenance, and troubleshooting/repair services on variable refrigerant air conditioning equipment.
This work involves both heat pumpand heat recovery variable refrigerant systems including the system control network. This work also includes associated ancillary equipment such as dedicated makeup/outdoor air units. Hoffman is currently the manufacturer's representative for Daikin Variable Refrigerant equipment.While Daikin is our primary brand and most of our workload, we also provide end user service support for numerous other brands of variable refrigerant equipment.
Strong emphasis on customer service. This position may occasionally involve after hour call outs to provide emergency repairs. Provide guidance and direction to administrative personnel to effectively plan, schedule, coordinate, etc. all activities related to field variable refrigerant service and construction/replacement work.Hoffman Mechanical Solutions, Inc.
is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.
Employment at Will:
Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.
Variable Refrigerant Service Technician Duties and Responsibilities:
improper equipment mounting, improper piping installation, etc.)
sensors are found prior to significant equipment damage.
the necessary repairs.
to become familiar with product lines.
Knowledge/Experience/Critical Skills Required:
equivalent combination of education and experience.
format such as pie charts, bar graphs, etc.
Physical Demand Requirements:
crouch, climb up and down ladders and/or crawl. The employee is occasionally required to sit. The employee
must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally
lift and/or move up to 75 pounds. This position requires close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus.
regularly exposed to live voltage, moving mechanical parts, and heavy equipment. Frequent exposure to wet
and/or humid conditions, elevated and/or precarious workplaces, fumes or airborne particles, risk of electrical
shock and vibration. Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat. The
noise level in the work environment is typically loud
or less:
Frequently
or less:
Frequently
It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned.
Additional functions and requirements may be assigned by management as it deems appropriate.This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.
EOE/Disabled/Veterans