- Act as the liaison between customers and technicians, ensuring clear communication
- Estimate costs accurately and explain them to customers
- Manage repair orders and warranty claims efficiently
- Inform customers about additional service needs based on vehicle inspections
- Administer manufacturer warranties for eligible repairs
- Keep customers informed about service specials and completion times
- Prior experience as a Service Advisor preferred
- Automotive technician background is a bonus
- Team player with a focus on exceptional customer service
- Basic understanding of automobile mechanics
- Clean driving record and valid driver's license
- Competitive compensation
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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Service Advisor
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HSE Specialist II
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Bilingual Express Lube Service Advisor - Odessa, United States - Lithia & Driveway
Description
Dealership: All American Chevrolet of Odessa
Bilingual preferred
Helping customers leave satisfied with a smile is our goal - become part of a team dedicated to creating lifelong customers
Responsibilities:
Qualifications:
We provide top industry benefits:
High School graduate or equivalent, 18 years or older required. Clean driving record and valid driver's license necessary for certain positions. Drug-free workplace. Equal employment opportunity employer. Consideration for all qualified applicants, regardless of background.
