Administrative Assistant I - Princess Anne, United States - University of Maryland Eastern Shore
Description
Position InformationPosition Title
- Administrative Assistant I (Contractual)
Job Type - Staff
Position Information - The Center for Instructional Technology and Online Learning invites resumes for a fulltime, contractual position with limited benefits.
Responsibilities - Maintain the front office and support other members of the department to include but not limited to greeting visitors, answering telephones, organizing files, and operating office equipment.
- Create charts and electronic documents.
- Complete financial transactions for the department.
- Assist with online and digital Help Desk Tickets, workshops, tools and technology research, and instructor certification and course review.
- Perform other related duties as assigned.
Classification
Office and Administrative Support Occupations
Required Qualifications
- High School Diploma or GED
- Two years' experience providing administrative support
- Experience in a customerserviceoriented environment
- Experience with office management software systems.
- Experience with report writing and calendar scheduling.
- Experience with Help Desk and LMS basic support.
Preferred Qualifications
- Experience in higher education.
- Experience working with students.
- Related industry certifications are a plus.
- Working experience with digital education a plus.
Required Knowledge, Skills, Abilities
- Must have excellent communication and interpersonal skills
- Must be Customer Service oriented.
- Skilled in document and report preparation.
- Skilled in maintaining the front office and supporting other members of a department.
- Ability to organize daily operations and financial transactions of the office.
- Ability to prioritize and multitask in a team environment
- Ability to work well with students, faculty, and staff in an ethnically diverse environment.
- Knowledge of financial programs and basic computer skills.
- Ability to learn basic LMS operations and Help Desk protocols.
Certifications/Registrations
- N/A
EEO Statement
FLSA
- Non-Exempt
Salary - Commensurate with experience and qualifications.
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