Administrative Assistant I - Princess Anne, United States - University of Maryland Eastern Shore

Mark Lane

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Mark Lane

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Description
Position Information


Position Title

  • Administrative Assistant I (Contractual)
    Job Type
  • Staff
    Position Information
  • The Center for Instructional Technology and Online Learning invites resumes for a fulltime, contractual position with limited benefits.
    Responsibilities
  • Maintain the front office and support other members of the department to include but not limited to greeting visitors, answering telephones, organizing files, and operating office equipment.
  • Create charts and electronic documents.
  • Complete financial transactions for the department.
  • Assist with online and digital Help Desk Tickets, workshops, tools and technology research, and instructor certification and course review.
  • Perform other related duties as assigned.

Classification
Office and Administrative Support Occupations
Required Qualifications

  • High School Diploma or GED
  • Two years' experience providing administrative support
  • Experience in a customerserviceoriented environment
  • Experience with office management software systems.
  • Experience with report writing and calendar scheduling.
  • Experience with Help Desk and LMS basic support.

Preferred Qualifications

  • Experience in higher education.
  • Experience working with students.
  • Related industry certifications are a plus.
  • Working experience with digital education a plus.

Required Knowledge, Skills, Abilities

  • Must have excellent communication and interpersonal skills
  • Must be Customer Service oriented.
  • Skilled in document and report preparation.
  • Skilled in maintaining the front office and supporting other members of a department.
  • Ability to organize daily operations and financial transactions of the office.
  • Ability to prioritize and multitask in a team environment
  • Ability to work well with students, faculty, and staff in an ethnically diverse environment.
  • Knowledge of financial programs and basic computer skills.
  • Ability to learn basic LMS operations and Help Desk protocols.

Certifications/Registrations

  • N/A
    EEO Statement

FLSA

  • Non-Exempt
    Salary
  • Commensurate with experience and qualifications.

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