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Elmhurst

    Network Engineer - Elmhurst, United States - Beacon Hill

    Beacon Hill
    Beacon Hill Elmhurst, United States

    3 weeks ago

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    Description

    Essential Job Functions:

    • Meeting with customers at times to discuss design requirements, issues and resolutions related to their systems.
    • Designing and deploying IT network infrastructure for LAN and WAN environments.
    • Program, repair and reconfigure computers, switches, routers and microwave equipment.
    • Analyze existing IT infrastructure and reverse engineer them to map and develop additional equipment and interfaces.
    • Analyze multiple hardware and software platforms to integrate them into existing customer networks where possible.
    • Create complete system documentation for systems deployed using Microsoft office and Visio or other software documentation platform.
    • Strong and independent working knowledge and experience with routing protocols, VLANs and spanning tree.
    • Cisco (CCNA), CompTIA (Network+), or Juniper Networks (JNCIA) is a plus.
    • Schedule software patches, bug fixes and hardware updates.
    • Create remote monitoring systems for deployed hardware.
    • Taking and responding to field service calls in a timely manner.
    • Utilizing problem-solving skills to properly diagnose problems.
    • Communicating regularly with Dispatch regarding repair and to escalate support where needed.
    • Ensuring service issues are fully resolved and acquiring customer confirmation of resolution before leaving site.
    • Maintaining and submitting proper and complete repair records
    • Performing any other duties as assigned by the Service Supervisor, Service Director, or Management

    Job Requirements:

    • Ability to work 40 hours per week
    • Ability to work overtime if needed
    • Ability to periodically travel with overnight stay(s).
    • Available to be in 24x7 on-call rotation
    • Proficiency in the English language including proper spelling, punctuation, and grammar
    • Ability to design, deploy, configure, update and repair networks
    • Knowledge of basic electrical systems
    • Strong analytical and problem-solving skills
    • Ability to learn and understand Radio Systems.
    • Ability to learn the use of RF test equipment.
    • Ability to follow written and verbal instructions.
    • Ability to follow company policies and procedures.
    • Ability and openness to learn new technologies and applications.
    • A bachelors degree in Computer Science, Information Technology or Computer Engineering is a plus.
    • Minimum 4+ years of experience in networking design, repair and troubleshooting.
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