F&b Supervisor - Hockley, United States - HOUSTON OAKS VENTURE LP
2 weeks ago
Description
Report to:
F&B Manager
Supervises:
All Front of the House Staff
Job Summary:
Ensures the level of service provides total member and guest satisfaction for dining and other food and beverage services. Maintain a high standard of cleanliness and facilities maintenance in the clubhouse. Assist Restaurant Manager with administrative duties.
Essential Functions:
- Provides the highest quality service and product deemed necessary to satisfy Houston Oaks clientele.
- Actively participates in the restaurant operation providing continuous direction to staff and ensuring maximum member/guest interaction.
- Communicate to all frontofhouse staff all pertinent information including: special events, policies and guidelines, human resource topics, and other related topics so that staff can effectively communicate with member
- Assures scheduled staff is present, knowledgeable in that day's duties, and is performing their duties in accordance with established standards.
- Ensures equitable, timely, and complete opening and closing duties are accomplished.
- Maintains service standards and adherence to company policies.
- Ensures shiftopening or closing paperwork is timely, complete, and processed according to policy.
- Establishes good communication between all departments and Food and Beverage staff.
- Ensures the facility, equipment and surrounding areas are well maintained and clean.
- Continually provides member menu feedback to the culinary department.
- Responsible for consistent training agenda for all service staff. Training will include regularly scheduled meetings and daily "lineups" to discuss specials and other information.
- Maintains a daily log of operations including cover counts, staff levels, service issues and other relevant topic for future reference.
- Assist in monthly inventory.
- Assist staff TABC certifications and be compliant with current laws.
- Oversee the ordering and maintaining par levels for beverages and other inventory.
- Provide support when needed when Events occur in Dining Room.
- Attends weekly Food and Beverage meeting and other special event meetings when needed.
- Perform all work related duties as assigned by General Manager and/or CEO.
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