Jobs
>
Customer Service Representative
>
Dallas

    Customer Service Representative - Dallas, United States - Atlas Credit

    Atlas Credit
    Atlas Credit Dallas, United States

    1 week ago

    Default job background
    Description

    Company History

    Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family driven, which is the backbone of our company. Here at Atlas Credit, we hold a strong sense of value to our employees and to our customers because they represent both the foundation and the future or our company. These values are very important to our continuous growth as one of the most reputable, transparent, and responsible consumer lending companies. Our mission is to treat every customer and employee with honesty and respect, while proving exceptional customer service and an excellent team building culture.

    Job Description

    We are looking for a customer service representative (CSR) to give customers an extraordinary customer experience that puts a smile on their face. CSRs must be genuinely excited to help customers.

    The person that will succeed most at this job will have to be patient, empathetic, and passionately communicative. Customer service representatives will need to put themselves in the customers' shoes and advocate for them when necessary. CSRs are confident at troubleshooting and investigating if they do not have enough information to resolve customer requests or needs. The target goals for CSRs at Atlas Credit are to have and maintain high customer service standards, respond or contact customers efficiently, be a team player, and become passionate about your team, your new and existing customers, and your job.

    Responsibilities

    • Build sustainable relationships and trust with customer accounts through open and interactive communication.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers
    • Provide accurate, valid, and complete information by using the right methods/tools.
    • Provide exceptional service to all customers.
    • Data entry of loan applications/documents.
    • Maintain office cash with accuracy and proper security.
    • Grow office by marketing to new and existing customers.
    • Minimize delinquency through appropriate collection activities.
    • Make a large amount of outgoing calls.
    • Manage incoming calls.
    • Identify and assess customers' needs to achieve satisfaction.
    Skills
    • Proven customer service or financial service experience
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skill
    • Ability to multi-task, prioritize, and manage time effectively.
    • Effective reasoning skills
    • Willingness to learn new skills.
    Benefits:
    • 401(k)
    • 401(k) matching
    Shift:
    • 8 hour shift
    • Day shift
    Weekly day range:
    • Monday to Friday
    • Weekends as needed
    Education:
    • High school or equivalent (Preferred)
    Experience:
    • Customer service: 1 year (Preferred)
    Language:
    • English (Preferred)
    • Spanish (Preferred)
  • Yobalia

    Customer service representative

    1 week ago

    Yobalia Dallas, United States

    ". · | | Customer service representative (INGLS Y SAP) ** Customer service representative (INGLS Y SAP)** · Descripcin de la oferta Publicada el: 21/12/ :15h Ubicacin: Barcelona Categora: Atencin al pblico (Atencin al cliente) Vacantes: 1 Nivel: Empleado Buscamos Customer servi ...

  • Remedy Corporation

    Customer Service Representative

    2 days ago

    Remedy Corporation Dallas, United States

    This is a remote position. · The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, con ...

  • Avis Budget Group

    Customer Service Representative

    5 days ago

    Avis Budget Group Dallas, TX, United States Part time

    Customer Service Representative · Pay rate: $16.50/hour · Immediately hiring We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers ...

  • Nothing Bundt Cakes

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes Dallas, United States

    About the Guest Service Representative (GSR) Position We are looking for a highly motivated and guest focused individual to work as a member on our GSR team Join one of the busiest Nothing Bundt Cakes locations in the country and be a part of a fun Guest Service, Representative, ...

  • The Sixth Floor Museum

    Guest Services Representative

    1 week ago

    The Sixth Floor Museum Dallas, United States

    Summary: · Working as part of a team supporting the delivery of exemplary visitor service, the Guest Services Representative provides overall visitor services duties to ensure that the visitor experience at The Sixth Floor Museum at Dealey Plaza is constructive, informative, and ...

  • CornerStone Staffing

    Customer Service Representative

    1 week ago

    CornerStone Staffing Dallas, United States

    Do you have at least 3 plus years' experience in a customer service or administrative role? CornerStone Staffing is seeking candidates with computer proficiency, excellent written and verbal communication, and customer service Come apply today · Job Title: Customer Service Repres ...

  • Nothing Bundt Cakes

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes Dallas, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...

  • Hire Up Staffing Services

    Customer Service Representative

    1 week ago

    Hire Up Staffing Services Dallas, United States

    Elevate Your Customer Service Career, Embrace Challenges, and Join a Team Committed to Excellence Hire Up is partnered with one of the oldest and largest supplier of paper products in the United States and is looking for experienced Customer Service Customer Service Representativ ...

  • ZCI Dallas

    Customer Service Representative

    2 weeks ago

    ZCI Dallas Dallas, United States

    Are you interested in customer service, marketing, sales, and business related fields? · Are you looking to gain transferable skills? · Are you sick of being stuck behind a screen and wanting a more interactive career? · If your answer is "yes" to any and all of the above the ...

  • The George W. Bush Presidential Center

    Guest Services Representative

    5 days ago

    The George W. Bush Presidential Center Dallas, United States Part time

    Organization · The George W. Bush Presidential Museum promotes a greater understanding of the American presidency and examines the consequential times during which President and Mrs. Bush served. The museum offers a moving exhibit on September 11, 2001, a replica Oval Office, an ...

  • W.W. Grainger, Inc.

    On-Site Service Representative

    1 week ago

    W.W. Grainger, Inc. Dallas, United States Part time

    Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep ...

  • Companalyst

    Customer Service Representative

    1 week ago

    Companalyst Dallas, United States

    Customer Service Representative - Remote in UnitedHealth Group · **Customer Service Representative - Remote** · POSTED ON 2/8/2022 AVAILABLE BEFORE 8/7/2022 UnitedHealth Group Dallas, TX Remote Full Time Job Posting for **Customer Service Representative - Remote** at **UnitedHe ...

  • Enterprise Mobility Inc

    Customer Service Representative

    1 week ago

    Enterprise Mobility Inc Dallas, United States

    Overview · Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Customer Service Representative (CXR) at the Dallas Love Field Airport (DAL). This position pays $15.77 / hour and is located onsite at the DAL Airport at 7366 Cedar Springs ...

  • Solis Mammography/ Washington Radiology

    patient service representative

    6 days ago

    Solis Mammography/ Washington Radiology Dallas, TX , USA, United States

    At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health servi ...

  • Front Porch Pantry

    Customer Service Representative

    6 days ago

    Front Porch Pantry Dallas, United States

    We are seeking a Customer Service Representative to join our team You will be responsible for helping customers, providing product & service information and resolving technical issues. · The Customer Service Specialist at Front Porch Pantry reports to the Director of Operations a ...

  • Sparkhound

    Customer Service Representative

    1 week ago

    Sparkhound Dallas, United States

    ** Customer Service Representative** · **Job Category****:** Call Center **Requisition Number****:** CUSTO001276 Showing 1 location **Job Details** · **Description** · **Location:** Baton Rouge, LA (Remote, work from home option available) · **Employment type:** · Full Time, ...

  • EcoShield Pest Solutions

    Customer Service Representative

    1 week ago

    EcoShield Pest Solutions Dallas, United States

    Overview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering a ...

  • Quest Trust Company

    Customer Service Representative

    1 week ago

    Quest Trust Company Dallas, United States

    **Customer Service Representative** · Front Desk Dallas, Texas Minimum Experience **Entry-level** Compensation **$15 - $20 / hour** About Quest Trust Company · Perks & Benefits: · Our mission is to deliver unparalleled work experience with a culture that values excellence, amb ...

  • BNSF Logistics

    Customer Service Representative

    1 week ago

    BNSF Logistics Dallas, United States

    **Customer Service Representative** · **Location:** Dallas, TX (TXDALLAS), US **BNSF Logistics is a technology and people-driven third-party logistics company that delivers what matters to our people, our customers, our carriers, and our communities. BNSF Logistics is a place wh ...

  • Windstar Cruises

    Customer Service Representative

    1 week ago

    Windstar Cruises Dallas, United States

    Overview · Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruis ...