Receptionist - State Farm Agent Team Member - Clearwater, United States - Katherine Jones - State Farm Agent
1 week ago
Description
ROLE DESCRIPTION:
As a Receptionist - State Farm Agent Team Member with Katherine Jones - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problemsolving
- Group Life Insurance Benefits
- Salary plus commission/bonus
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Paid vacation, Paid holidays, health insurance benefits (we pay 1⁄2 up to $200/mo),
- Vacation, contribution toward health insurance, paid holidays, life insurance
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