Financial Aid Counselor - Los Angeles, United States - The Los Angeles Film School
Description
Purpose:
The Financial Aid Counselor assists students complete and fund each academic year for school.
Essential Duties and Responsibilities:
- Guide current students and parents throughout the financial aid process in pursuit of first and subsequent degrees
- Exercise independent professional judgment with mínimal supervision to counsel students on optimal financial package based on individual circumstances
- Represent the financial aid department at monthly Open House events and convey advice on how to secure tuition and living expenses to students and parents
- Work closely with the Management to research, analyze, implement, and update the Financial Aid strategies for students based on specific socioeconomic background
- Serve as a financial aid content expert for the school, working with all departments to ensure accurate understanding of issues, handling of questions and review of documents.
- Ensure compliance with laws, regulations, accreditation standards and professional guidelines regarding student enrollment and financial aid.
- Contact incoming students to secure documents necessary to complete files and verification.
- Coordinate efforts with student and lender in relation to private loans
- Enter all correspondence and communication with students into systems
- Ensure students do not exceed cost of education limits
- Comply with federal regulations as outlined in Department of Education handbook
- Offsite training as necessary to stay current on all Financial Aid issues
- Maintain touchpoint process with each student for regular contact prior to start
- Once hired must pass provided FA essentials training with 75% or better
- Applicant must not currently be or have been in default on student loans
- Able to communicate student academic progess as it pertains to financial aid
Non-Essential Duties and Responsibilities:
- Adhere to policies and procedures of The Los Angeles Film School
- Maintain strict confidentiality of company and personnel information
- Adhere to company attendance standards
Other Responsibilities:
Perform other duties as assigned
Supervisory Responsibilities:
None
Competencies/Knowledge/Skills/Abilities:
- Selfmotivated and able to balance multiple tasks simultaneously among changing priorities and deadlines.
- Excellent verbal and written communications skills.
- Ability to effectively and positively communicate with a customerservice oriented attitude.
- Professional, upbeat, social and dependable
- Creative problem solver who works well in a team environment
- Ability to relate, understand, and engage with prospective students
- Strong attention to detail and organizational skills.
- Outstanding customer service skills.
- Confident presenting general information to students both live and using video software
- Comfortable in a fastpaced environment interacting with a diverse group of staff & students
Education and/or Experience:
- Experience in Financial Aid industry preferred but not required
- Bachelor Degree from an accredited institution is highly recommend but not required
Certificates, Licenses, Registrations:
N/A
Computer Skills:
- Knowledge of Microsoft Word, Excel, and PowerPoint (or Mac equivalent)
Environmental Factors are those that are required and performed with or without an accommodation.
- Hybrid work schedule two days in office the rest from home. (Subject to change as required by management).
- Need High Speed internet connection when working from home
Physical Demands are those that are required and performed with or without an accommodation:N/A
Emotional and Mental Demands are those that are required and performed with or without an accommodation:N/A
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