Kronos Functional Analyst - Reading, United States - Boscov's Department Store

Boscov's Department Store

Verified Company

Reading, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Boscov's Kronos Functional Analyst (Entry Level)

As part of a fast-paced, dynamic Corporate Human Resources team, you will work collaboratively with the functional business units and end users to maintain the UKG Pro Workforce Management (formerly Workforce Dimensions) system.

Boscov's is a chain of full service department stores serving the total family needs of our customers.

For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online.

Responsibilities:

System Maintenance Responsibilities:

Process updates to Business Structure and applicable CRTs to ensure accurate flow of information into Workforce Management Pro
Work collaboratively with Payroll and HR teams to ensure accuracy of data and processes
Configure and maintain employee schedules, shifts, accruals in Kronos
Process on and offboarding for new hires and terminations
Escalate issues to other team members and/or HR leadership when needed
Serve as backup to HR offices for timekeeping & scheduling responsibilities

Technical/Analysis Responsibilities:

Serve as point of contact to manage and resolve issues in WFM Pro
Troubleshoot and enter tickets for any technical issues with KGS
Assist in review, testing and implementation of system updates & modules
Provide support for system, including researching and resolving problems, performing scheduled activities
Write, maintain and support reports/queries using reporting tools
Assists in development of standard reports for ongoing needs
Generate workforce metrics and labor analytics reports
Maintain awareness of trends and technologies related to workforce management
Work with Oracle HCM Analyst to ensure appropriate integration of systems

Training/Education Responsibilities:

Perform time & attendance audits to identify and resolve timecard exceptions
Provide frontline support to resolve timekeeping issues
Work with HR team to train new team members and assist in ongoing education
Create and maintain admin and end user instructional materials

Qualifications

Bachelor's degree in field such as Business Management, Computer Science, HR, preferred
Proficiency in Microsoft Excel, pivot tables and data analysis
Detail oriented for accurate data maintenance
Fast learner with strong problemsolving abilities
Effective communication and customer service mindset
Willingness to develop technical and functional UKG expertise
Previous Kronos Workforce Dimensions experience a plus
Experience with confidential HR/Payroll information
Excellent collaboration and process improvement skills
Able to thrive in a fastpaced environment and meet deadlines

Benefits
We believe in taking care of our co-workers to the best of our ability, and that's why we provide a competitive compensation and benefits package