Sr. Manager, Business Insights Delivery - Hartford, United States - The Travelers Companies

Description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise.

By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.

Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$110, $182,200.00

Target Openings

1

What Is the Opportunity?

International analytics are quickly rising to the forefront of Travelers Leadership data needs and wants - Sales & Distribution, Rate Retention, Quote & Submission, Certified Agency, Certified Business, Salesforce and more.

Composed of 3 teams and growing, the International Continuous Development Circle is tasked with delivering data, analytic & reporting solutions, big and small, to a growing list of International, Enterprise, US Segment, Canadian & European business consumers.

We are seeking a Sr Mgr, Business Insights Delivery who can lead a diverse team dedicated to developing and enhancing strategic datasets within the Policy Post-Issuance data domain as well as developing, maintaining and enhancing the tools and processes built thereupon.

We need someone who can ask difficult questions, align customer value with circle goals and firmly push back or say no when they deem appropriate.

This individual can be hands on when necessary while also possessing strong leadership and management skills to coach and run an agile team focused on delivering business value.

As a Sr Mgr, Business Insights Delivery, you will lead an Agile team responsible for delivering actionable value to business consumers across the organization and the globe.

You will collaborate with technology and business partners across Travelers, International leads and fellow team leads to grow and execute a common multi-year vision rooted in smart, reusable designs and intuitive best-fit visualization and analytics tools.

What Will You Do?

• Lead a team of individual contributors that are executing on multiple projects and activities.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Provide guidance and coaching and drive career/technical development for team members.
• Drive and contribute to the building, execution, and adoption of insights delivery solutions among business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability. Contribute thought leadership to semantic layer and material view design and builds.
• Accountable for the selection of solution design options which includes the coordination with developers and architecture to map and present solutions, communicate timelines, and impact to business value and information delivery.
• Partner with the Architecture team to assess and understand the patterns necessary to achieve the best outcome.
• Provide feedback on the design of the broader insights portfolio and its ability to address business problems.
• Execute supporting data strategies with an understanding of enterprise architecture, consumption patterns, platforms and application infrastructure.
• Present analysis and recommendations to help influence management decisions.
• Maintain relationships with partner teams to ensure needs are met and impacted areas plan work accordingly.
• Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads and team members.
• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
• Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Two years of experience in Agile product management preferred.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
• Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team
• Influence: Ability to influence behaviors of leaders and without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience
• Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
• Intermediate knowledge of data tools, techniques, and manipulation including cloud platforms, programming languages, and technology platforms.
• Experience leading development of analytic data products, including pilots and proof of concepts preferred

What is a Must Have?

• Bachelor's degree or four years equivalent experience with business intelligence tools, techniques, manipulation, or related.

What Is in It for You?

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer.

We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.

We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit
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