- Responsible for efficient stocking of all items needed for service in the server side stations.
- Responsible for training new team members.
- Responsible for proper clearing of soiled plates, glassware, silverware, and shell baskets to dish stations by running bus carts to kitchen to be emptied, cleaned and returned to the side stations immediately
- Tends to guest, responds to any additional requests, and is knowledgeable of the service standards and properly followed.
- Maintains side stations, including floors, in a sanitary and organized manner.
- Properly operates bus carts in a safe and sanitary manner when maneuvering through the kitchen area and dining room.
- Properly clears dirty plates, glasses, silverware, napkins, food and beverage debris from tables, chairs and bases.
- Responsible for the cleanliness and sanitation of the entire work area.
- Properly performs all opening, running and closing Busser side work.
- Properly clears all surfaces on tables within 5 minutes of guest's departure.
- Responsible for properly re-setting dining room tables in accordance with the tabletop standard.
- Polishes silverware, glassware, etc. and prepares for use.
- Completes side work assigned by Venue Manager.
- Maintains good communication skills with team members and guests and maintains a positive and professional work environment.
- Recognizes that each team member is a representative of the casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person (guests and team members).
- Provides a positive dining experience for guests.
- Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting tables, and keeping the floor clear of debris.
- Maintains proper attendance in accordance with resort policy.
- Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time.
- Knowledge of dining and food maintenance operations.
- Knowledge of food service.
- Strong communication skills, read, and write clearly in basic English.
- Knowledge in demonstrating outstanding guest service at all times.
- Knowledge in servicing guests in a professional manner; ability to maintain a professional appearance.
- Knowledge of internal controls and commitment to follow, consistently.
- Ability to successfully pass Busser I Skill Set testing.
- Ability to follow instructions and work in a stressful and busy environment.
-
Banquet Houseperson Shangri-La Resort
3 weeks ago
Crescent Services Afton, United StatesCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Banquet Houseman for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experien ...
-
Line Cook Shangri-La Resort
1 week ago
Crescent Services Afton, United StatesCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Line Cood for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experience whic ...
-
Prep Cook Shangri-La Resort
1 week ago
Crescent Services Afton, United StatesCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Prep Cook for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experience whic ...
-
SEASONAL Bartender Shangri La Resort
1 week ago
Crescent Services Afton, United StatesCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Seasonal Bartender for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experi ...
-
Banquet Server- Shangri-La Resort
1 week ago
Crescent Services Afton, United StatesESSENTIAL JOB FUNCTIONS:Set up banquet room as instructed by Supervisor to include linen, silverware and glassware. · Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. · Greet guests and respond to requests in a frien ...
-
Banquet Server- Shangri-La Resort
2 weeks ago
Crescent Hotels & Resorts Afton, United StatesSet up banquet room as instructed by Supervisor to include linen, silverware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a frien Banquet Server, Banquet, Serv ...
-
Lobby-Public Attendant Shangri-La Resort
3 weeks ago
Crescent Hotels & Resorts Afton, United StatesUnder direct supervision of the Executive Housekeeper, responsible for cleanliness of assigned work areas including Hotel rooms, common areas and Banquet Space. To maintain cleanliness of areas assigned in an efficient and accurate manner. ESSENTIAL Attendant · ...
-
Shuttle Driver
1 month ago
Shangri-La Resort Monkey Island, United States Part time SeasonalCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Golf Shop Associate for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest exper ...
-
Prep Cook
1 week ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Prep Cook for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experience whic ...
-
Bartender
1 week ago
Shangri-La Resort Monkey Island, United States Part time SeasonalCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Seasonal Bartender for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experi ...
-
Recreation Attendant
1 week ago
Shangri-La Resort Monkey Island, United States Part time SeasonalCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Recreation Attendant for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest expe ...
-
Steward / Dishwasher
1 week ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort This position will be responsible for solicitation of new accounts, while maintaining and strengthening relationships with existing accounts in accordance with both Shangri-La Resort and Crescent Hotel standa ...
-
Eddy's Restaurant Manager
1 month ago
Shangri-La Resort Monkey Island, United States Part time SeasonalCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Crescent and Shangri-La Resort is seeking a Restaurant Manager for our Seasonal Eddy's Restaurant for this very busy and highly rated destination resort. This iconic resort feature ...
-
Hotel Reservations Agent
1 month ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Golf Shop Associate for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest exper ...
-
AV Tech
1 week ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking an Audio-Visual Technician for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest ...
-
Golf Cart Attendant
2 weeks ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a positive, high-energy individual for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marinas, and ...
-
Food Runner
1 month ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a positive, high-energy individual for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marinas, and ...
-
Host / Hostess
1 week ago
Shangri-La Resort Monkey Island, United States Part time SeasonalCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Seasonal Host-Hostess for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest exp ...
-
Server
1 week ago
Shangri-La Resort Monkey Island, United States Part time SeasonalCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Seasonal Server for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experienc ...
-
Lobby / Public Attendant
3 weeks ago
Shangri-La Resort Monkey Island, United States Full timeCome work at the beautiful world-class, award-winning Shangri-La Resort The beautiful and inspiring Shangri-La Resort is seeking a Lobby-Public Attendant for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest ex ...
Busperson - Shangri-La Resort - Afton, United States - Crescent Services
Description
BusserSeasonal
POSITION TITLE: Busser
CLASSIFICATION: Non-Exempt
DEPARTMENT: Food & Beverage
SUPERVISOR: Venue Manager
Position Summary:
Under direct supervision of the Venue Manager, Busser set tables with clean linens and silverware and remove soiled dishes, glassware and silverware from the tables. Secondary responsibilities include proper maintenance and cleaning of side stations, floors, furniture, and restrooms, perform other duties as assigned. Works efficiently in a team-based environment and must follow all alcohol beverage and Food handling policy guidelines as well as all resort internal controls, consistently.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Education and Experience:
High School Diploma or GED preferred plus some experience in the restaurant, kitchen or dining area field or must have successfully worked in the Busser position for six months. Must be 18 years of age of older. Must be able to obtain a food handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, ACE certification; and to include the following:
Knowledge, Abilities, Skills, and Certifications:
While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.
Work Environment:
Work is generally performed in kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required.
