At&t Account Associate - Santa Clara, United States - Secure California

Description

Are you passionate about customer service and technology? Do you thrive in a fast-paced, dynamic environment? Join our team at as an AT&T Account Associate and embark on an exciting career journey with one of the region's leading telecommunications consulting agency.

• Customer Engagement: Engage with customers to understand their needs and provide tailored solutions that best fit their communication and entertainment requirements
• Product Knowledge: Stay updated on the latest AT&T products and services to effectively educate customers and promote offerings that enhance their connectivity experience
• Sales Excellence: Drive sales by effectively communicating the value proposition of AT&T products and services, converting customer inquiries into sales opportunities
• Relationship Building: Build strong, longlasting relationships with customers to foster loyalty and enhance the overall customer experience
• Team Collaboration: Collaborate with colleagues and crossfunctional teams to achieve individual and team targets, contributing to the overall success of the organization

• Customer-Focused: Passion for delivering exceptional customer service and creating positive customer experiences
• Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate complex information in a clear and concise manner
• Sales Aptitude: Proven sales skills with a track record of meeting or exceeding sales targets in a retail or customer servicefocused environment
• Tech Savvy: Comfortable navigating technology platforms and devices, with a willingness to learn and adapt to new technologies
• Team Player: Strong team player with the ability to collaborate effectively with colleagues and contribute to a positive team environment
• Adaptability: Ability to thrive in a fastpaced, everchanging environment, with a flexible mindset and willingness to embrace new challenges

• Career Growth: Opportunity for career advancement and development with a global telecommunications client and an innovative regional firm
• Training & Development: Comprehensive training and ongoing support to enhance your skills and knowledge
• Employee Benefits: Competitive compensation, performance incentives, and a range of benefits including employee discounts on AT&T products and services
• Inclusive Culture: Be part of a diverse and inclusive workplace where your unique talents and perspectives are valued
• Community Impact: Join a company that is committed to making a positive impact in the communities we serve through philanthropy and community engagement

• Employee assistance program
• Professional development assistance

• 1 year
• 2 years

• 8 hour shift
• Day shift
• Monday to Friday

• Bonus opportunities
• Performance bonus