- High School Diploma or GED required.
- A minimum of two (2) or more years' experience as a Food Server; some leadership training helpful.
- Demonstrative leadership skills and the ability to lead by example required.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- Must obtain and maintain a current Food Handlers Card within 90 days of employment.
- Will be required to obtain and maintain T.I.P.S Certification.
Yaamava' Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today Source: Hospitality Online -
Food Server
2 days ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeUnder the direction of the Food & Beverage Supervisor, the Food Server is responsible for providing pleasant and efficient food and beverage service to guests. · Essential Duties & Responsibilities · 1. Serves and assists diners in serving their food orders. Carries plates of foo ...
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Snack Bar Attendant
2 weeks ago
Troon Golf, L.L.C. Highland, United StatesAlpine Country Club is excited to announce the exceptional career opportunity of Snack Bar Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. · Snack Bar hours are Monday-Sunday 10am to 7pm. ...
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Busser
3 weeks ago
Troon Golf Highland, United StatesAlpine Country Club is excited to announce the career opportunity of apart-time Busser..Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. · Key Responsibilities of Busser: · Assures that all material used by serve ...
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Food Runner
2 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeThe Food Runner offers aide to the Servers by expediting food tickets and ensuring the delivery of high quality food items to the appropriate table and guests. Assisting in providing a superior guest experience, the Food Runner observes tables to communicate to the Food Server As ...
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Bartender
4 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeUnder the direction of the Food & Beverage Supervisor, the Bartender is responsible for providing pleasant, efficient alcohol beverage service to guests, Cocktail Servers and Food Servers. · Essential Duties & Responsibilities · 1. Communicates with guests in a cordial and approa ...
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Cocktail Server
3 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeUnder the direction of the Food & Beverage Supervisor, the Cocktail Server provides timely, accurate and responsible cocktail service and complimentary soft drink service to all Yaamava' guests. While adhereing to the Yaamava' Brand Standards, the Cocktail Servers provide beverag ...
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High Limit Bartender
3 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United StatesUnder the direction of the Food & Beverage Supervisor, the Bartender is responsible for providing pleasant, efficient alcohol beverage service to guests, Cocktail Servers and Food Servers. · **Essential Duties & Responsibilities**: · 1. Communicates with guests in a cordial and a ...
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Expediter
2 hours ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeThe Expediter is responsible for all orders received into the kitchen to ensure they are processed in a timely manner, and in the order in which they were received. Additionally this position serves as a liaison between the kitchen and the Front of House Team to help properly pre ...
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Food Runner
1 week ago
Yaamava' Resort & Casino at San Manuel Highland, United StatesThe Food Runner offers aide to the Servers by expediting food tickets and ensuring the delivery of high quality food items to the appropriate table and guests. Assisting in providing a superior guest experience, the Food Runner observes tables to communicate to the Food Server As ...
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Bar Back
2 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeUnder the direction of the Food & Beverage Supervisor, the Bar Back provides assistance to Bartenders which enables them to focus on providing premier guest service to patrons. By partnering with team members in operational processes, and helping to greet patrons and keep the bar ...
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Systems Administrator, Surveillance
2 hours ago
San Manuel Band of Mission Indians Highland, United States Full timeThe San Manuel Band of Mission Indians (SMBMI) is a self-governing nation and as such has established tribally-managed governmental units to enhance and support services on the San Manuel reservation. The San Manuel Tribal Gaming Commission (SMTGC) is the governmental unit that w ...
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Banquet Server
4 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Part timeUnder the direction of the Banquet Manager and Banquet management team, the Banquet Server is responsible for providing impeccable food and beverage service, as well as properly setting up banquet rooms, in accordance with the Banquet Event Order. · Essential Duties & Responsibil ...
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In Room Dining Attendant
4 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Part timeUnder the direction of the Food & Beverage Supervisor, the In Room Dining Attendant is responsible for ensuring that all resort guests have the highest quality food and beverage in-room dining experience possible. This position interacts one-on-one with guests, taking and deliver ...
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Server/dishwasher
2 weeks ago
Dining Solutions at Wicker Park Highland, United StatesJob Overview: · We are seeking a reliable Dishwasher to join our team. · **Responsibilities**: · - Wash dishes, glassware, flatware, pots, or pans using dishwashers or by hand · - Maintain a clean and tidy work area · - Ensure all kitchen equipment is clean and sanitized · Job Ov ...
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In Room Dining Attendant
1 day ago
Yaamava Resort & Casino at San Manuel Highland, United StatesUnder the direction of the Food & Beverage Supervisor, the In Room Dining Attendant is responsible for ensuring that all resort guests have the highest quality food and beverage in-room dining experience possible. This position interacts one-on-one with guests, taking and deliver ...
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In Room Dining Attendant
1 day ago
Yaamava' Resort & Casino at San Manuel Highland, United StatesUnder the direction of the Food & Beverage Supervisor, the In Room Dining Attendant is responsible for ensuring that all resort guests have the highest quality food and beverage in-room dining experience possible. This position interacts one-on-one with guests, taking and deliver ...
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Pool Service Specialist
4 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeReporting to the Pool Service Supervisor, the Pool Service Specialist is responsible for creating authentic and memorable experiences for every guest at the pool and spa. This position graciously provides towels, amenities, seating options and has exceptional knowledge of food an ...
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Surveillance Infrastructure Technician
4 weeks ago
San Manuel Band of Mission Indians Highland, United States Full timeSUMMARYThe San Manuel Band of Mission Indians (SMBMI) is a self-governing nation and as such has established tribally-managed governmental units to enhance and support services on the San Manuel reservation. The San Manuel Tribal Gaming Commission (SMTGC) is the governmental unit ...
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VIP Services Concierge
3 weeks ago
Yaamava' Resort & Casino at San Manuel Highland, United States Full timeUnder the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our high limit players at every opportunity. In this role, the successful individual ...
Lead Food Server - Highland, United States - Yaamava' Resort & Casino at San Manuel
Description
The Lead Food Server is responsible for the functional supervision of a team of Food Servers providing training, monitoring, and assistance with operational issues. The Lead Food Server holds responsibility for maintaining a thorough knowledge of Yaamava' service standards inclusive of Forbes 5 Star and AAA 5 Diamond expectations and acumen. This position will train, educate, and continuously uphold these standards while carrying themselves with a professional demeanor at all times. This position is primarily mobile, proactively visiting food stations and guests, providing direction and support to team members and ensuring excellent customer service.
Essential Duties & Responsibilities
1. Conducts daily shift meetings in the absence of the Supervisor. Monitors team members for quality service standards, service delivery standards, level of professionalism, personal appearance and adherence to proper procedures standardized by management. Oversees the assignment of team member sections and ensures that all sections are sufficiently covered; enforces a daily rotation including breaks making sure to maintain adequate coverage on the floor at all times.
2. Promotes exemplary food service to Yaamava' guests using proper serving techniques in accordance with Yaamava' service standards, inclusive of Forbes 5 Star and AAA 5 Diamond expectations. Provides exceptional guest service while simultaneously adhering to enterprise policies and procedures.
3. Provides thorough training to team members on all Food & Beverage departmental policies and procedures as well as, the necessary training on Point of Sale system to familiarize with the fundamentals of the system.
4. Cleans, organizes and prepares immediate workspace and adjacent areas before, during and after the shift. Enforces all Yaamava' and Health Department safety, health and security rules, and ensures exceptional customer service standards are being consistently being met; immediately informs Supervisor of all safety, security, customer, or employee concerns or incidents. Monitors and maintains the cleanliness of facility and confirms that all appropriate side work duties are being performed.
5. Performs other duties as assigned to support the efficient operation of the Department.
