- Independently serves as first point of contact for customers (insureds, agents, clients, advisors, or other relationship partners) regarding service issues, assists in troubleshooting issues, and enter complex service requests into appropriate systems for resolution by appropriate service partners.
- Educates clients and advisors directly on newly enacted services, systems or procedures, as they arise, to facilitate efficient self-service. Serve as a key resource for customers on company or product policies and systems and troubleshoot complex usability issues raised by customers.
- Responds directly to information requests initiated by customers utilizing a variety of systems. Provides information to customers and works with appropriate internal partners to resolve any outstanding questions.
- Serves as peer mentor to other team members.
- Consults and counsels with prospective customers via inbound telephone calls to sell insurance products.
- Utilizes knowledge of products and underwriting guidelines to collect customer information, evaluate business appetite and individual risks, match coverage needs to available products, and generate quotes.
- Cross-sells and binds new or additional products and/or coverage as appropriate.
- Utilize a consultative sales approach to effectively provide insurance solutions that meet customer needs.
- Engage with potential and existing customers to assess their insurance needs and recommend appropriate products and coverageSpecialized Knowledge & Skills Requirements
- Demonstrated experience providing customer-driven solutions, support or service.
- Basic knowledge and understanding of mathematics (arithmetic, averaging, percentages, etc.).
- Demonstrated experience in a customer service environment. (This includes face to face service or contact center; retail, insurance, hospitality, etc.).
- Demonstrated ability to take the lead and guide our customers to resolution.
- Understanding of customer service principles, including active listening, de-escalation techniques, and building rapport
- In depth understanding of specific insurance products, including coverages, exclusions, limitations, and pricing.
- Resident state licensing exam(s) for property and casualty producer licenses within 30 days of hire.
-
Sales Representative
1 week ago
National Addiction Awareness Complex Denver, United States**OUTSIDE /INSIDE SALES REPRESENTATIVE - POSITION OVERVIEW** · Get involved in a big way Join our team as an Outside Sales Representative at the **National Addiction Awareness Complex** - a first of its kind Awareness & Recovery Resort. We are seeking the right person that fits i ...
-
Sales Representative
5 days ago
SYSCO Denver, United States Full timeCompany: · US0059 Sysco Denver (Division of USA I)Zip Code: · 80238Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Compensation Range: · $59, $82,800.00The compensation range provided is in compliance with state specific laws. F ...
-
Sales Representative
2 weeks ago
Viridian Staffing Denver, United StatesViridian Staffing's Client is looking for a driven Sales Representative, ideally with experience selling into coffee shops or cafes to sell our Client's dosage device and CBD products in the Denver / Boulder, Colorado Area. · Founded in 2013, Viridian Staffing ) is the premier T ...
-
Sales Representative
1 month ago
Champion Windows & Home Exteriors Verified Company Denver, United States Full time $30,000 - $80,000 per yearOverview · K-Designers Home Remodeling Leader - Sales Representative · K-DESIGNERS is a rapidly growing home remodeling company. We have been in business for over 45 years. Our home office is in Sacramento, CA and we operate 7 Regional Offices throughout the Western U.S. We are l ...
-
Outside Sales Representative
1 week ago
National Addiction Awareness Complex Denver, United States**OUTSIDE SALES REPRESENTATIVE - POSITION OVERVIEW** · Get involved in a big way Join our team as an Outside Sales Representative at the **National Addiction Awareness Complex** - a first of its kind Awareness & Recovery Resort. We are seeking the right person that fits into our ...
-
Field Sales Representative
3 days ago
Titan Industries St. Charles, ID, United States FreelanceWe are looking for 20 motivated employees to support us in the sales of fiber optic connections throughout Germany in St. Charles, ID. Your main task will be to inform potential customers about the benefits of fiber optics and organize the sales process. · For this position, we a ...
-
Sales Representative
2 weeks ago
BSA Services Corp. Commerce, United States**Required Qualifications**: · - Ability to build and maintain strong customer relationships · - Customer satisfaction and customer service skills · - Excellent written and verbal communication skills · - Ability to work independently and as part of a team · - Proficiency in Micr ...
-
Sales Representative
3 days ago
ZephyrTech Holly Hills, CO, United States FreelanceWe need you for this job in Holly Hills, CO · - You will be responsible for our customers in the field of electrical installation materials, from consultation to order processing. · - You will handle personal and telephone consultations and sales. · - You will participate in and ...
-
Sales Representative
1 week ago
SYSCO Westminster, United States Full timeCompany: · US0012 Sysco Baltimore, LLCZip Code: · 20794Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Compensation Range: · $56, $79,100.00The compensation range provided is in compliance with state specific laws. Factors that ...
-
Sales Representative
2 weeks ago
Veritiv Aurora, United States**Job Purpose**: · Our Sales Representative will be responsible for developing and executing the sales strategy for selling Veritiv products and services within a designated geography or industry. Duties include new business development, maintaining customer relationships, provid ...
-
Sales representative
3 days ago
BlueWave Solutions West Point, United StatesSocial. Familiar. Human. - We are Amicus Personnel. Whether it's personnel placement, temporary employment, or personnel consulting, as an employee-oriented company, we focus on people. Since [year], we have been creating opportunities for job seekers and finding suitable candida ...
-
Sales Representative
2 weeks ago
International Paper Aurora, United States**Position Title**: · Sales Representative · **Pay Rate**: · Compensation includes base salary plus variable compensation, including commissions. · - Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in International Paper ...
-
Sales Representative
3 days ago
Infinity Technologies Ralston, United StatesWe are a group of around individuals who feel connected to each other. True team players who stand for "KÖTTER UNITED" and work hand in hand every day. Because we are all KÖTTER - a nationwide company group specializing in diverse security, cleaning, and personnel services. For 9 ...
-
Sales Representative
5 days ago
Allbrite Pressure Wash, Inc Westminster, United States**Socialize and Sell: Your Path to Success with Allbrite** · **Role: Sales Rep/Territory Manager** · **Pay Range: $15/hr plus commission (15% on residential, 10% on commercial, 5% on recurring)** · Are you looking for a career where you can grow and develop while making a differe ...
-
Inside Technical Sales Representative
2 weeks ago
Elite Lighting Commerce, United States**Company Introduction**: · **Summary**: · The Inside Technical Sales Representative ensures the satisfaction of our customers by providing the highest quality of service. Their aim is to provide excellent customer service and to promote this idea throughout the company. The Insi ...
-
Sales representative
3 weeks ago
NovaWorks Solutions Aurora, United StatesYour tasks: · Acquisition of new customers · Development and support of our customers in Germany · Customer consultation on site (field work 20%), online and by phone · Creating and following up on offers · Assistance with sales projects (product launches, sales promotions, custo ...
-
Inside Sales Representative
3 weeks ago
Thermamax Inc Aurora, United StatesPurpose of Role: · The target of position is successfully supporting, managing and improving sales processes (Salesforce, RFQs, admin processes, general customer requests, etc.) and supporting National Accounts Manager in daily operations. C-/D- customers' accounts responsibiliti ...
-
Sales Representative/sales Manager
1 day ago
Farmers Insurance Aurora, United States**Have you ever wanted to be a business owner?** · **Do you want to be in business for yourself, but not by yourself?** · Consider becoming a Farmers Insurance Agency Owner and enjoy unlimited earning potential while working for yourself. · Farmers Insurance is the nation's third ...
-
Healthcare Sales Representative
1 week ago
Apex Dx Aurora, United States_**JOB DESCRIPTION**_ · - Responsible for achieving annual sales and profit objectives for territory · - Establish relationships with new clients, while working with existing clients within a territory. "Drive Growth and retain business" · - Utilize total office call · - present ...
-
Sales Representative
3 weeks ago
Horizon Ventures Columbine, United StatesLocation: Baden-Württemberg · A job that protects lives, values, and the environment? You can find it with us. Minimax is one of the market leaders in fire protection and is known worldwide in the industry for innovative technologies and excellent research. As a sales representat ...
Senior Customer Service and Sales Representative - Denver, United States - American Family Mutual Insurance Company, S.I.
Description
Main Street America is looking for a Senior Customer Service and Sales Representative
As a Senior Customer Service and Sales Representative, you will be working a senior level role that provides support to customers (insureds, clients, advisors, partners and agencies), as well as internal and external business partners.
You will continually develop (or evolve) knowledge and skills necessary to provide expected support, as well as understand and maintain key performance indicators while living our company values.
In this Hybrid role, you will be expected to come into the office closest to you a minimum of 10 days a month.
Candidates must reside within a 50-mile radius of one of the following locations: Madison, WI 53783; Boston, MA 02110, Chicago, IL 60601; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St.
Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
Madison, Eden Prairie, Keene, Pheonix, St
Joseph, and Nashville:
$23-$35.57/ hour
Boston, Denver, and Chicago:
$25.96-$39.90/hour
Hours of operation at Monday-Friday 8:00 a
m-8:00 pm ESTPosition Compensation Range:
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location.
Primary Accountabilities
Proof of successful completion is:
1.
A score of at least 90% on the comprehensive exam for resident states having this exam in their coursework, and/or 2.
The certificate(s) of completion for resident states requiring a pre-licensing course.Travel Requirements
Physical Requirements
Working Conditions
We encourage you to apply even if you do not meet all of the requirements listed above.
Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture.
We encourage those who are passionate about what we do to applyWe provide benefits that support your physical, emotional, and financial wellbeing.
You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).
In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer.
It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.#J-18808-Ljbffr