Coordinator, College Information Center/student - Winter Haven, United States - Polk State College

Polk State College

Verified Company

Winter Haven, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About the Position:

This career position serves as the primary coordinator of the Information Center's daily operations, including oversight of staff activities. Provides responsible administrative and clerical duties in support of other departmental functions, including admissions, registration and record keeping.

Essential Functions/Duties:

Greets and assists students at Welcome Desks as needed.
Assists the Associate Dean in activities related to College, departmental, and office operations.
Responsible for special projects and assignments as requested by the Associate Dean and Data Analysts.
Prepares reports as required and maintains computer and paper file records in accordance with College policies.
Supports meetings through meeting coordination, room and telephone reservations, and preparation of meeting minutes as requested by the Associate Dean.
Enters and maintains required participant/student information in secure external databases as required.
Maintains expert userknowledge of Genesis as it relates to projects at hand.
Ensures task completions relative to department personnel, resolves routine questions and problems, and refers more complex issues to higher levels.
Assists Associate Dean in the coordination of staff. Ensures smooth departmental operations of the Welcome Desk staff, tracking staff attendance, and time sheet timeliness and training as required.
Directs the work of the Welcome Desk staff to assist in special project needs.

Required Skills:

Good organizational skills, with special attention to details.
Ability to maintain confidential information.
Proven customer service skills
The ability to establish an effective rapport with students, faculty, and staff.
Good oral and written communications skills.
Ability to work well with others.
General office skills and proficiency in standard business practices and etiquette
Ability to multitask
Working knowledge of Microsoft Word, Excel, and Outlook
Leadership skills

Salary and Benefits Information

This position is a level
C15. Please see below for specific salary range.
We offer an excellent employerpaid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employeepaid, voluntary benefits (vision, shortterm disability, etc.) are also available.

Required Education:

High school graduate (or equivalent).

Preferred Education:

A college degree or college coursework is preferred.

Required Experience

Three years of administrative and clerical support experience.

Preferred Experience:

At least 6 months of experience in a college or university student services department.
Experience working with an ERP (enterprise resource planning) system is preferred.
Customer service experience preferred.

Bilingual

English/Spanish preferred.

Submissions that do not include all parts of the following required information will not be considered:

resume

This position will close at 8:00 a.m. on Friday, April 26, 2024.

Important Information

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are reemployed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
Polk State College is a drugfree workplace.
Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodations are considered on a casebycase basis.
Reference checks, successful completion of a background check, and thirdparty Education Verification for all stated degrees will be required prior to employment.
Polk State College does NOT provide relocation assistance for this position.