- Receive customer phone calls and emails and resolve issues/concerns
- Respond to billing inquiries and accept phone payments
- Research accounts to discover pertinent information and issues
- Document all communication with customers in the company's database with detailed notes on the nature of each interaction and payment arrangements agreed upon.
- Prepare payoff quotes and handle verification of pay histories
- Respond to calls and emails from brokers, insurance companies and provide information/documentation as requested
- Coordinate problem resolution with appropriate team members
- Provide verbal or written customer follow-up to ensure customer satisfaction
- Contribute to other projects or tasks as assigned by management
- High School diploma or equivalent
- Consumer/Commercial finance experience preferred
- Proficiency within Microsoft Office and web-based applications
- Ability to independently identify and resolve problems in a timely manner
- Bias toward organization and attention to detail
- Positive and professional written and oral communication skills
- Strong attention to detail and proofreading skills
- Ability to manage multiple priorities
- Strong work ethic and self-motivation
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Clinical Services Specialist
2 weeks ago
State of Indiana Richmond, United StatesClinical Services Specialist · Date Posted: May 4, 2024 · Requisition ID: · Location: · Richmond, IN, US, 47374 · Work for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportu ...
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Clinical Services Specialist
2 weeks ago
State of Indiana Richmond, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitme ...
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Psychiatric Services Specialist
2 weeks ago
State of Indiana Richmond, United StatesPsychiatric Services Specialist · Date Posted: May 4, 2024 · Requisition ID: · Location: · Richmond, IN, US, 47374 · Work for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of oppo ...
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Psychiatric Services Specialist
2 weeks ago
State of Indiana Richmond, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitme ...
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Customer Support/Digital Services Specialist
1 week ago
Wayne Bank & Trust Co Richmond, United StatesPOSITION SUMMARY: Provide excellent customer service to all those you come into contact with via phone system and in person with primary focus being customer centricity. Support daily functions of the Deposit and Digital Services areas.ESSENTIAL FUNCTIONSAdminister Central Phone ...
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Customer Support/Digital Services Specialist
1 week ago
Wayne Bank & Trust Co Richmond, United StatesPOSITION SUMMARY: Provide excellent customer service to all those you come into contact with via phone system and in person with primary focus being customer centricity. Support daily functions of the Deposit and Digital Services areas. · ESSENTIAL FUNCTIONS · Administer Central ...
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Conference Customer Service Specialist
2 hours ago
Miami University Oxford, United StatesConference Customer Service Specialist (Student Assistant) · Job no: 502702 · Department: Conferences and Events · Location: Oxford, OH · Work type: Student · Categories: Other, Camps and Special Events · Job Title: · Student Assistant · Salary/Grade: · $ $12.30 / hr · ...
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Customer Service Specialist- Work at Home
3 days ago
Qurate Retail Group Connersville, United StatesThank you for your interest in joining our team Qurate Retail Group comprises seven leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video ...
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Behavioral Health Specialist
2 weeks ago
Reid Health Richmond, United StatesThe "Behavioral Health Specialist" is responsible for providing individual, family, and group therapy to the residential patients as well as developing, monitoring, and adjusting each patient's individualized treatment plan and goals. The Behavioral Health Specialist will work cl ...
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Product Specialist Advisor
3 hours ago
Camping World Richmond, United StatesIt's fun to work in a company where people truly BELIEVE in what they are doing · _We're committed to bringing passion and customer focus to the business._ · Camping World is seeking a Product Specialist Advisor for our growing team. · At Camping World, a Product Specialist Ad ...
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Brinker International Inc Richmond, United StatesRole Overview · Our Quality Assurance Specialists ensure each Guest receives perfectly prepared, high-quality food. They provide dependable, fast service that is absolutely Chili's If you take pride in great team work, then we want to hear from you · * Fast hiring process · * Fle ...
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Employment Peer Support Specialist
3 weeks ago
Benchmark Human Services Richmond, United StatesSign-On Bonus: · n/a · Description: · Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in th ...
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Retail Service Specialist
2 weeks ago
O'Reilly Auto Parts New Lebanon, United StatesO'Reilly Automotive - 596 West Main Street [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in t ...
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paramedic
3 weeks ago
Reid Health Richmond, IN , USA, United StatesThe Paramedic provides basic and/or advanced life support, including medical evaluation, treatment and stabilization of the ill and injured in the prehospital setting. Supports existing health services; provides integrated health services in partnership with other health professi ...
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Financial Operations Specialist
3 days ago
ICONMA Richmond, United StatesFinancial Operations Specialist · Location: Richmond, IN/Hybrid · Duration: 12 Months with possible contract to hire · Description: · Job Responsibilities: · Under the guidance of the AP Compliance Team's supervisor, in conjunction with the Escheatment Lead, incumbents will ...
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Employment Peer Support Specialist
3 weeks ago
Benchmark Human Services Richmond, United States*Company:* Benchmark Human Services · *Location:* Richmond, IN · *Category:* Employment Services · *Wage:* $14.00 · *Sign-On Bonus:* n/a · *Description:* · Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual a ...
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General Submission
23 hours ago
Reid Hospital & Health Care Services Richmond, United StatesLet's Shine. Together.: · Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we se ...
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Team Member-Environmental Services
23 hours ago
Reid Hospital & Health Care Services Richmond, United StatesFind your WHY at Reid Health: · The Environmental Service Team Member assumes the responsibility of performing a variety of cleaning, custodial, and service duties in order to maintain sanitary and orderly conditions throughout the hospital. The Key Service Behaviors are to be u ...
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Patient Access Registrar
2 weeks ago
Reid Health Richmond, United StatesUnder the direction of the Manager, Patient Access - registration, the Registration Clerk is responsible for entering all demographic and insurance information required by registering patients via Soarian Financials for the O/P Lab and OP Radiology areas. The Registration clerk i ...
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Supv-Physician Practice
4 weeks ago
Reid Health Richmond, United StatesThe Practice Supervisor is responsible for exercising leadership and management responsibility over all functions within this management portfolio ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff. The practice superviso ...
Leasing Customer Service Specialist - Richmond, United States - First Bank Richmond
2 weeks ago
Description
Job Description
Job DescriptionPosition Summary
The Leasing Customer Service Specialist will be a working team member whose focus is on customer service with support in the collections area as needed. This position is responsible for receiving and initiating customer calls with the objective of managing customer inquiries and problem solving.
Essential Responsibilities
Competencies & Qualifications
