-
Director of Construction and Planning
6 days ago
LifeSpire of Virginia Virginia, United StatesCorporate Director of Construction and Planning · at LifeSpire of Virginia · Join us at LifeSpire of Virginia where we impact lives and build careers · We are composed of 5 nonprofit senior life plan communities, have over 1000 team members across Virginia, and believe strongly ...
-
ArchiECHO Virginia, United States3North seeking Technical Director in Richmond, VA, US · 3North seeking Technical Director in Richmond, VA, US · 3North is an award-winning Unified Design firm with studios in Richmond, VA, and San Francisco, CA. We believe great design only happens when multiple disciplines col ...
-
ArchiECHO Virginia, United States3North seeking Technical Director in Richmond, VA, US · 3North seeking Technical Director in Richmond, VA, US · 3North is an award-winning Unified Design firm with studios in Richmond, VA, and San Francisco, CA. We believe great design only happens when multiple disciplines coll ...
-
AWS Architect
2 days ago
HawkEye 360 Virginia, United StatesHawkEye 360 (HE360) is currently seeking an AWS Architect/Platform Engineer to provide expert-level contributions to the Platform Engineering team. The Platform Engineering team enables fellow team members to build secure, performant, efficient, and cost-effective systems and too ...
-
AWS Solution Architect
6 days ago
TELUS International Philippines Virginia, United StatesLocations(Multiple) ::-- Vancouver, BC - CA, Charlottesville, VA - US, Boston, MA - US, Columbus, OH - US, Durham, NC - US · Job Mode ::-- Onsite Day 1 at any location · Do you thrive on tackling complex technical challenges and designing innovative cloud solutions? Are you an ex ...
-
Security Architect
3 weeks ago
Cybermgt Virginia, United StatesJob Title: · Security Architect · Location: · Rosslyn, VA · Terms: · Full-time · Requirements: · Must be a U.S. Citizen with Active Secret Security Clearance · About us · Cyber Management is a rapidly growing Veteran Owned Small Business (VOSB). To us, Cyber is no is al ...
-
Manager Mission Architect Engineering 3
2 weeks ago
Northrop Grumman Virginia, United StatesAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advanc ...
-
11th Hour Service Virginia, United StatesOur client, a leading multinational IT Consulting company, is looking for a highly talented and self-motivated · SAP S/4 · Manufacturing Solutions, Pre-sales Architect · to lead pursuits, craft value propositions, and present to customers. · Job Title: · SAP S/4 Manufacturin ...
-
Capture Manager
2 weeks ago
Apex Systems Virginia, United StatesApex Systems is seeking a Capture Manager/Director in Fairfax, VA. If interested please email your resume · Position: · Capture Manager/Director · Location · : Hybrid – 3 days onsite in Fairfax, VA & 2 days remote · Job type: · Full time, direct hire · Clearance: · Active se ...
-
Principal
5 days ago
Cypress Human Capital Management, LLC Virginia, United StatesPrincipal, · Washington D.C. · Location: · McLean, VA 22102 | Hybrid remote, 4 days in the office weekly · Employees: · 250 | · Team Size: · 40 · Industry: · Architecture and planning, interior design, environmental design · Reports To: · Regional Director | · Travel: ...
-
Capture Manager
2 days ago
Blackwomenintech Virginia, United StatesJob#: · Job Description: · Apex Systems is seeking a Capture Manager/Director in Fairfax, VA. If interested please email [emailprotected] your resume · Position: · Capture Manager/Director · Location : Hybrid - 3 days onsite in Fairfax, VA & 2 days remote · Job type: · Full t ...
-
Principal Satellite Ground Segment Architect
2 weeks ago
BlackSky Virginia, United StatesPrincipal Satellite and Ground Station Architect · About Us: · BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring ...
-
Solutions Engineer
2 weeks ago
Trellix Virginia, United StatesTrellix is hiring a Solutions Engineer to provide pre-sale technical support to the Global 2000/Fortune 500 Named Account sales team. The ideal Solutions Engineer will understand and have in-depth knowledge of Cybersecurity, Cloud Architectures and on-premise hub and spoke infras ...
-
Senior Contract Specialist III
2 weeks ago
Acquisition Professionals LLC Virginia, United StatesCorporate Profile:Acquisition Professionals (AP) LLC is a trusted strategic partner and solutions-based company that combines years of deep knowledge-based expertise, agile program management, and customized learning solutions, AP provides cradle-to-grave acquisition services and ...
-
Data Architect
1 week ago
Avature Virginia, United StatesMaximus is searching for a Data Architect for a team in Arlington, VA. · Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS070, T4, Band 7 · *A sign-on bonus of up to $10,000 is available, based upon candidate experience and qualifications.* · Positio ...
-
Senior Contract Specialist III
2 weeks ago
Acquisition Professionals LLC Virginia, United StatesCorporate Profile: · Acquisition Professionals (AP) LLC is a trusted strategic partner and solutions-based company that combines years of deep knowledge-based expertise, agile program management, and customized learning solutions, AP provides cradle-to-grave acquisition services ...
-
Director of Network Infrastructure Delivery
2 weeks ago
Unisys Virginia, United StatesWhat success looks like in this role: · Position Overview · The Cloud, Applications, and Infrastructure (CA&I) business unit within Unisys provides consulting, managed services, and project delivery services for our global customers. As the Director of Network Infrastructure, you ...
-
Application Engineer
2 weeks ago
Paradyme Management Virginia, United StatesOverview · Paradyme Management is a rapidly growing government technology leader that puts service first, for its customers, its team and the communities it supports. Paradyme harnesses DevSecOps and Agile development processes to deliver exceptional results for digital transfor ...
-
Software Development Analyst-DTRA
2 weeks ago
EM Key Solutions Virginia, United StatesSoftware Development Analyst · Ft Belvoir, VA · This is a Hybrid Position · EM Key Solutions seeks a Software Development Analyst to work with our partners in the Defense Threat Reduction Agency (DTRA) to develop leading-edge technologies to counter WMD in support of CCMDs and ...
-
Director, Data Products and Architecture
5 days ago
Sony Virginia, United StatesDirector, Data Products and Architecture page is loaded · Director, Data Products and Architecture · Apply · locations · Remote - Virginia · Work from Home-TX · Work from Home-FL · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · JR · Sony ...
Technical Architect Director - Virginia, United States - Salesforce
Description
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.
For more information about our website privacy practices, please see our Privacy Statement.Technical Architect Director - Marketing Cloud page is loaded
Technical Architect Director - Marketing Cloud
Apply
remote type
Home - Based
locations
Virginia - Remote
time type
Full time
posted on
Posted Yesterday
job requisition id
JR243247
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
TheTechnical
Engagement Manager plays a critical role
in both presales and in implementation
setting customers up for Success by prescriptively shaping, scoping and solutioning Marketing and Data Clouds and then leading the technical execution of large and transformational engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges.
This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Salesforce Marketing and Data Cloud capabilities and level of effort for implementation, bringing synergies across each customer's implementations, and ensuring the highest levels of customer satisfaction.
They are platform experts who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement.
They are internally and externally recognized as a business contributor, industry and product specialist.
Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions.
They are responsible for overseeing adoption and consumption of our technology, building and managing customer relationships, customer satisfaction, and service delivery, in concert with account leadership.
This may include the following:
Deep understanding of Salesforce Marketing and Data clouds (government solutions preferred)
Ability to scope Salesforce projects (and integration with ancillary technology stacks)
Pre-Sales solutioning in conjunction with the Solution Engineers
Bringing public sector expertise and perspective
Ability to drive better outcomes through extensive platform expertise
Create deep alignment with customer IT departments and partners
Ensure project operational compliance
Executive Relationship building
Responsibilities:
Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
Correctly scope projects (people, skills, timeframe) to deliver on clients' requirements
Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
Bring best practices to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the Marketing and Data Clouds
Provide oversight and governance for project architecture on large multi-cloud implementations
Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
Successfully manage multiple strategic clients simultaneously
Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
Show continued professional growth and developmentAct as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
Lead cross-functional teams and mentors others
Manage to a minimum billable utilization target
Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives
The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Data and Marketing Cloud projects. A passion and belief in the unique value of professional services in a cloud software company.
The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce.
The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture.
Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.Must Have Qualifications & Skills:
5+ years of direct experience delivering and/or overseeing applicable solutions.
10+ years' experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
2+ years of sizing and scoping applicable projects.Marketing Cloud Consultant Certification and/or Data Cloud Consultant
Ability to travel; up to 25%
Preferred Qualifications & Skills:
5+ years' operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
Delivery focused:
Previous experience leading teams of architects to delivery complex Solutions
Excellent analytical & problem solving skills
Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
BA/BS degree or foreign equivalent;
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this
Accommodations Request Form .
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Learn more about Equality atand explore our company benefits at
.
Salesforce
is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforcedoes not accept unsolicited headhunter and agency resumes.
Salesforce
will not pay any third-party agency or company that does not have a signed agreement with
Salesforce
.
Salesforce welcomes all.
Similar Jobs (1)
Technical Engagement Director - Defense - Public Sector
remote type
Home - Based
locations
2 Locations
time type
Full time
posted on
Posted 12 Days Ago
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing welland
doing good – you've come to the right place.
#J-18808-Ljbffr