Locate Technician - Richmond, United States - Benchmark Utility Services
3 weeks ago
Description
Established in 2012, Benchmark, a division of National Underground Group, provides damage prevention solutions to utility companies and municipalities. Benchmark also provides private utility-locating services to homeowners and contractors, with 24/7 service to its clients.Benchmark is responsible for eliminating or reducing damages to underground utilities during any kind of excavation.
Through the 811-call center, Benchmark locates underground facilities through established on-call contracts, and is responsible for marking gas, water, sewer, electric and fiber lines.
The company works diligently to build lasting relationships within the industry.Benchmark's contracts typically span several years, so providing the highest-quality work and outstanding customer service is the top priority, after ensuring that all safety measures are taken before, during and after each project.
On its largest contract, the firm boasts a 99.99% accuracy ratio. Benchmark provides service to Virginia, D.C., Maryland, North Carolina, South Carolina, and Delaware.Key Roles & Responsibilities:
Use mechanical/technical equipment to accurately locate underground facilities such as electrical power lines, and fiber optic lines.
- Provide locate services for single contractor along the I 64 corridor.
- Communicate and interact daily with client managers and excavation crews to discuss locate issues.
- Interpret job order tickets and respond appropriately to ensure customer satisfaction.
- Read maps and blueprints to ensure accurate location of utilities.
- Determine efficient route to each locate in rural and urban areas.
- Remove and replace manhole lids.
Requirements/ QualificationsWillingness to learn - Instructor led training is required to receive locator certification.
- Ability to drive local roads, work outdoors, and to operate independently
- Ability to perform locate duties before or after normal business hours when on call
- Valid driver's license with acceptable driving record
- Ability to access restricted and/or controlled areas (such as federal installations)
- Excellent communication skills
- Strong work ethic
- Ability to walk all types of terrain (grass, ditches, wooded areas, gravel, etc.)
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