- In this role, you will assist in managing daily housekeeping operations managing a team of 15-20 team members and reporting directly to the General Manager.
- The ideal candidate will have at least two (2) years of housekeeping leadership experience with excellent time management and organizational skills.
- As a Housekeeping Manager, you would be responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
- Ensure rooms are clean and available to guests in a timely and efficient manner.
- Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward.
- Oversee and conduct room inspections.
- Recruit, interview and train team members.
- Since being founded in 1919, Hilton has been a leader in the hospitality industry.
- Today, Hilton remains a beacon of innovation, quality, and success.
- This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
- Access to your pay when you need it through Daily Pay.
- Medical Insurance Coverage - for you and your family.
- Mental Health Resources.
- Best-in-Class Paid Time Off (PTO).
- Go Hilton travel discount program.
- Supportive parental leave.
- Matching 401(k).
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more).
- Career growth and development.
- Team Member Resource Groups.
- Recognition and rewards programs.
-
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Housekeeping Manager - Anchorage, United States - Hilton Garden Inn Anchorage
Description
Are you an empowering leader? Do you enjoy creating experiences with impact? If you have a passion to deliver purposeful service, we invite you to take your career to the next level by joining the team at Hilton Garden Inn Housekeeping Manager to be part of this exceptional leadership team.Position Overview:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Hilton offers its eligible team members a comprehensive benefits package including: