Especialista en Quejas - Holualoa, HI, United States - Infinity Systems
Description
Are you looking for a patient-oriented, innovation-driven company that inspires you and promotes your career? Then take control of your future and become part of Takeda as a
Complaint Specialist (all genders) in Holualoa, HI.
You will review relevant documents such as manufacturing and release documentation for complaint processing, investigate return and complaint samples, query inventory and batch tracking in SAP, and prepare responses to customers.
You will also track CAPAs initiated due to complaints, create and update relevant SOPs, and perform trend analyses for complaints.
Additionally, you will coordinate pest control at the Singen production site.
To be successful in this position, you should have a scientific degree such as a Bachelor of Science, Master of Science, or PhD, as well as relevant experience in quality assurance or quality control in the pharmaceutical industry.
You should also have extensive knowledge of GMP, excellent computer skills including experience with Microsoft Office products, and strong interpersonal skills.
Fluency in German and English, both written and spoken, is required.In this role, you will report to the Team Leader Monitoring Quality Compliance.
We offer an attractive salary according to collective bargaining agreements, a modern and open-minded work environment, a hybrid work model, 30 vacation days, company pension, opportunities for further education and training, a subsidy for public transportation, a subsidized canteen, health and sports programs,
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