Principal User Researcher - Sherman Oaks, United States - Activision

Activision
Activision
Verified Company
Sherman Oaks, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Requisition ID:
R023062


Job Title:
Principal User Researcher


Reporting To:
Director, User Research


Department:
User Research


Location:
Los Angeles, California


Your Platform
Founded in 1979, Activision has continuously disrupted the world of entertainment as a leader in the videogame industry.

With a history of delivering iconic games like Pitfall, Tony Hawk, Guitar Hero, Crash Bandicoot, Skylanders and Call of Duty our obsession is delighting our players around the globe.

Focused and committed to innovation, we consistently deliver the most beloved, engaging and successful entertainment.


And while we have world-class franchises, infrastructure and resources, our success comes from a passionate, dedicated and diverse team of people producing greatness together.

So, if you're interested in our biggest priority, it's our people.


We're currently driving the next era for our company and community by creating amazing experiences for fans and continuing to make Activision an inclusive place where everyone can thrive.


Your Mission


As a Principal User Researcher and UX/UI Lead, you will join a hard-working, and diverse team of user research, design, and development professionals to lead and implement research and evaluation efforts on the largest gaming franchises in the world.

In this role, you'll lead User Research engagement with Call of Duty's franchise-level core User Experience, helping to support the UX strategy and vision of multiple studios and games across the franchise.


You'll lead or facilitate meetings and design discussions with partners of all levels of seniority, provide feedback and insight to other teammates, and design and be responsible for programmatic user research efforts on the Call of Duty Franchise.

In addition, you'll have the backing of Activision's full UR organization to draw on for advice, lab support, and empirical data collection.


By the end of your first year, you'll have become a trusted resource within the Activision UX community for advice and insight on all things user research.

You'll be ready to provide expert feedback to your colleagues on call, or design, plan, and implement appropriately chosen user research studies for more complex research questions.

You'll be your partners' go-to onsite user research expert and bridge to the resources and knowledge of Activision's User Research capability.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Process and analyze study data to extract meaningful insights, identify patterns and trends.
  • Craft compelling narratives that translate research findings into insights to help stakeholders make better decisions.
  • Work with development teams and designers to translate research findings into actionable recommendations to drive iterative design improvements.
  • Act as a thought leader within the user research team, developing and sharing methods, insights, and industry leading methodologies to grow overall team capabilities.
  • Carry out research using a variety of methods such as: usability testing, balance testing, focus groups, interviews, surveys, heuristic evaluations, card sorts, exploratory research, and field studies.
  • Occasionally travel to run onsite tests or to act as research expert for studio teams across Activision.

Player Profile

Experience:


  • 10+ years in user research work in the technology sector, with game industry experience preferred.
  • Proven success in leading and conducting both qualitative and quantitative user research studies.
  • Proven ability to translate complex data and insights into succinct and impactful narratives to support strategic decision making.

Knowledge & Skills:

  • Bachelor's or advanced degree required, preferred focus in Human-Computer Interaction, Psychology, Sociology, Human Factors, or other related field.
  • Strong mentoring and leadership skills, with a track record of developing and guiding junior team members.
  • Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and nontechnical stakeholders.
  • Familiarity with industrystandard UX tools and software.

Key Attributes:

  • Proven ability to integrate multiple sources of data to help inform strategic decision making by senior stakeholders
  • Ability to collaborate with multiple senior partners to identify and deliver insights against strategiclevel research questions.

Extra Points - qualifications above and beyond expectations:


Experience:


  • Extensive experience in managing senior project managers, devs, and creatives preferred.
  • Having the knowhow to get the most out of vendor relationships, including subscription tools and external research vendors

Knowledge & Skills:

  • Working knowledge of functions and best methodologies for updating and maintaining dashboards and telemet
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