Project Specialist - Los Angeles, United States - USC
Description
Job Description:
- We at USC Online are on a mission to revolutionize online education, providing crucial support to schools in various key areas such as market research, online strategy, program marketing, and enrollment processes.
Are you someone who thrives in a dynamic, startup-like environment? Do you have a passion for delivering top-notch work? If so, you might be the perfect fit for our collaborative team!
This position offers the best of both worlds - the flexibility of remote work combined with occasional in-office meetings.
- To be considered, please submit your resume along with a compelling cover letter.
Job Responsibilities:
- Offering daily operational support for the pre-enrollment procedures of online graduate programs.
- Coordinating the creation and distribution of information for Admissions and external partners, along with handling status management, data integrity audits, and maintaining an information session schedule.
- Analyzing data and evaluating the performance of programs. Assessing program content and service efficiency and presenting findings.
- Delivering outstanding customer service, carrying out administrative tasks to ensure program support, and serving as a USC Online Operations point of contact for information requests.
- Assisting in projects for USCOnline, which include enhancing processes and developing training modules for our admissions team.
- Performing any other relevant duties as assigned.
Minimum Qualifications:
Bachelor's degree or equivalent education, training, and experience. Excellent written and verbal communication abilities. Strong organizational and problemsolving skills. Capacity to empathetically listen to customers' needs and handle multiple tasks efficiently.
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