Front of House Team Member at Zest - Jacksonville, United States - Medure Brothers Culinary Concepts
Description
We are looking for a customer-focused Front of House Team Member to join our team You will be preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere.
You are passionate about coffee and customer service Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.
Responsibilities:
- Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
- Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
- Demonstrate an indepth understanding of the coffee preparation process, including specialty drinks
- Accurately and efficiently enter orders into POS system
- Clear and reset counters and tables at the conclusion of each guest visit
- Maintain cleanliness of work areas throughout the day, practicing cleanasyougo procedures
Qualifications:
- Previous knowledge of food service regulations preferred
- ServeSafe or Food Handler's Certification, or willing to obtain
- Strong customer service and interpersonal communications skills
- Able to stand for long periods of time
- Excellent conflict resolution skills
- Able to work in a fastpaced environment
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