Security Officer Part Time Saturday - Middleborough, United States - McLean Hospital(MCL)

Mark Lane

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Mark Lane

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Part time
Description

Security Officer Part Time Saturday & Sunday Evening

Overview

Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective services to people and property; responds to routine and emergency calls for service; and assists with day-to-day operations of the department.


Shift Assignment
The Security Officer must be available to work an 8-hour shift on Saturday and Sunday during the
Evening Hours: 2:30pm-10:30pm.


Principal Duties & Responsibilities

  • Performs daily operational functions as directed and upon request by the Security Supervisor or the Dispatcher to ensure that McLean's operational needs are met efficiently.
  • Operational responsibilities of the Officer include, but are not limited to, the following:
  • Responds immediately and appropriately to all emergency requests for assistance issued by the Supervisor or Dispatcher.
  • Responds immediately and appropriately to all emergency, contingency, or disaster situations.
  • Responds as soon as possible to all nonemergency calls assigned by the Supervisor or Dispatcher.
  • Documents all incidents after response and informs Dispatcher of actions taken.
  • Completes all electronic incident reports in an objective manner, writes in a clear style and submits all incident reports and accompanying documentation prior to departing from campus at the end of the shift.
  • Utilizes strong customer service skills and community policing philosophies to develop and build strong relationships with the hospital community.
  • Manages complex and dynamic and emotionally charged situations to help restore order, investigate nefarious or criminal activity and take the appropriate safety and security actions.
  • Conducts initial investigations into all reports of suspicious activity, persons, hazards or risk and takes the necessary steps to mitigate risk to patients, visitors and staff.
  • Takes appropriate actions when necessary, appropriate or mandated, based on training procedure and legal requirements.
  • Uses effective and appropriate deescalation techniques when addressing disorderly, disruptive or emotionally charged persons.
  • Provides escorts to patients, visitors, employees, and others to ensure the safety of the requester.
  • Patrols McLean property and grounds, documents all deficiencies and/or violations of policy.
  • Ensures that only authorized vehicles are allowed access to parking areas controlled by McLean and documents violations of parking policy.
  • Performs access control functions, including: ensuring that all employees, vendors and contractors are in possession of an authorized form of identification and that is clearly visible; enforcing McLean visitor policies and restrictions; restricting\ access by individuals who have no authorized business on McLean property.
  • Performs Dispatch and/or Console duties as assigned by the Supervisor/Manager.
Dispatch/console duties include, but are not limited to, the following:


  • Coordinates Security activities, acts as liaison to other McLean departments and external agencies, reflects the friendly, courteous, helpful and professional attitude of the department at all times.
  • Coordinates assignments of scheduled staff to calls for service and other activities in an equitable fashion.
  • Answers incoming internal and external phone calls, provides callers with information and appropriate transfers.
  • Prioritizes and assigns responses to incidents and requests for assistance and ensures that all are resolved in a timely fashion.
  • Maintains a chain of custody of all property, evidence and equipment turned in to the Security office.
  • Documents all actions taken by departmental staff, all incidents reported and ensures that all supporting documentation is provided by Security officers assigned to respond to calls for assistance.
  • Monitors all electronic security and fire systems associated with the departmental operations at the Security Office in accordance with department Policies and Procedures.
  • Notifies the Supervisor when appropriate to provide additional resources or regarding a systems failure.
  • Performs all services in accordance with the appropriate McLean Policy and Procedure Manual.
  • Performs other duties as assigned by the Supervisor/Manager.

Qualifications
Minimum of a high school diploma required. A strong educational background (associate's or bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered.

A minimum of 1-3 years of security or related experience preferred.

Must possess and maintain a valid Massachusetts Driver's License.

Must obtain and maintain required certification in the following programs (training provided by department):

  • CPR/AED/First Aid
  • CPI De-Escalation Training
  • International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification (within first 90 days)
**Skills

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