Printer and Loaner Support - Washington, United States - SAIC

SAIC

Verified Company

Washington, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Job ID:

Location:
WASHINGTON, DC, US

Date Posted:

Category:
Information Technology

Subcategory:
Technical Support

Schedule:
Full-time

Shift:
Day Job

Travel:
No

Minimum Clearance Required:
Interim Secret

Clearance Level Must Be Able to Obtain:Secret

Potential for Remote Work:
No

Description

SAIC is currently seeking a Printer/PC Support Technician to support the US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) program to troubleshoot and configure Network Printers/Local Printers, and complete a light volume of PC Support requests.

NOTE:
This position is a Fully On Site.

JOB DESCRIPTION:

Perform all functional checks, troubleshooting, operational and administration tasks on managed network and local printers.
Coordinate relevant support and troubleshooting activities with department partners and vendors. This will include coordination with both private sector vendors and other Government agencies.
Manage PC Loaner inventory of 20+ devices. To include imaging and maintaining the machines, tracking inventory, and ensuring the devices are checkedin and out according to policies and procedures.
Assist with imaging and PC Refresh efforts as ticket volume permits.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

Bachelors and (2)+ years of experience; additional four (4) years of experience accepted in lieu of degree
Solid understanding of network printers, ability to troubleshoot issues, and resolve problems.
Experience updating printer firmware.
Experience with imaging computers, installing updates and software, and joining machines to a Domain.
Experience with Microsoft Excel and managing asset Lists and inventories.

REQUIRED CERTIFICATIONS

Must have a current A+ CE

REQUIRED CLEARANCE

Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
Must be a current US Citizen

Covid Policy:
SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.