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    Collections Manager - Mason, United States - Cypress HCM

    Cypress HCM
    Cypress HCM Mason, United States

    3 weeks ago

    Cypress HCM background
    Banking / Loans
    Description

    Responsibilities:

    • Lead and oversee a proficient team of collectors and customer service representatives to attain collection objectives and mitigate delinquencies effectively.
    • Proficiency in comprehending lease/loan agreements and discerning the financing terms outlined within contracts.
    • Identify and address collection challenges, service requisites, workload volumes, and deadlines within a designated portfolio.
    • Conduct thorough research on accounts to ascertain the origin and circumstances of delinquency.
    • Demonstrate adept negotiation skills in resolving delinquencies with customers.
    • Maintain comprehensive documentation of all communications with customers.
    • Provide regular updates and reports to financing partners concerning troubled accounts.

    Qualifications:

    • Demonstrated track record of successfully leading collections teams to achieve set targets.
    • Experience in commercial collections, ranging from small-scale to large-scale clients.
    • Knowledgeable about credit, collections, and bankruptcy laws and regulations.
    • Preferably experienced in commercial leasing or loan processes.
    • Strong organizational skills with the ability to manage multiple tasks concurrently.
    • Comfortable working within a performance-driven environment to accomplish targets.
    • Proficient in Microsoft Office applications (Word, Excel, Outlook).
    • Excellent verbal and written communication abilities with keen attention to detail.

    Education and Experience:

    • Bachelor's degree preferred, although not mandatory.
    • Minimum of 5 years' experience in Commercial Collections Management.

    Compensation: $70,000-90,000



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