- Chinese
-
Customer Experience Licensed Specialist 1
3 weeks ago
The Principal Financial Group Des Moines, United StatesWere looking for a Customer Experience Licensed Specialist 1 to join our Mutual Funds team In this role, youll serve as our primary customer service contact, providing a high level of value and service while developing effective working relationsh Customer Experience, Specialist, ...
-
Customer Experience Specialist
1 week ago
Idaho Farm Bureau Insurance West Des Moines, United StatesCustomer Experience Specialist · Location Treasure Valley Region · Department Customer Service · Status Full Time · Company Farm Bureau Mutual Insurance Company of Idaho · Rate of Pay DOE · Date Posted 2/16/2022 · Closing Date · -- · Positions Available 1 · Array ( [i] = ...
-
Customer Experience Specialist
1 week ago
Idaho Farm Bureau Insurance West Des Moines, United StatesCustomer Experience Specialist · Location Treasure Valley Region Department Customer Service Status Full Time Company Farm Bureau Mutual Insurance Company of Idaho Rate of Pay DOE Date Posted 2/16/2022 Closing Date -- Positions Available 1 Array ( [i] => 4210 [p] => Customer Exp ...
-
UnityPoint Health Des Moines, United StatesExperience Specialist/Receptionist · Methodist Cardiology · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, a ...
-
Principal Financial Services, Inc. Des Moines, United StatesWhat You'll Do · As a · Customer Experience Specialist · in our Group Administration Contact Center, you'll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, ...
-
Principal Financial Group Des Moines, United States**What You'll Do** · As a **Customer Experience Specialist** in our Group Administration Contact Center, you'll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, ...
-
Principal Financial Group Des Moines, United StatesWhat You'll Do · As a Customer Experience Specialist in our Group Administration Contact Center, you'll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and em ...
-
Principal Financial Group Des Moines, United StatesWhat You'll Do: · As a Customer Experience Specialist in our Group Administration Contact Center, youll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and em ...
-
Practice Member Experience Specialist
2 weeks ago
Vero Health Center West Des Moines, United StatesVero Health Center in West Des Moines, IA is actively seeking a talented full-time Practice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party? Do you find fulfillment through helping others? Is providin ...
-
UnityPoint Health Des Moines, United StatesOverview · Experience Specialist/Receptionist · East DSM Family Care · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in ...
-
Practice Member Experience Specialist
2 weeks ago
Vero Health Center West Des Moines, United StatesJob Description · Job DescriptionVero Health Center in West Des Moines, IA is actively seeking a talented full-time Practice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party? Do you find fulfillment th ...
-
UnityPoint Health Des Moines, United StatesOverview: · Experience Specialist/Receptionist · East DSM Family Care · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checki ...
-
Principal Financial Group Des Moines, United StatesWhat You'll Do: · As a Customer Experience Specialist 1 in our dental insurance contact center, you will be handling inquiries from our customers related to their dental insurance plans. These inquiries can range from providing an effective date on an account to helping a member ...
-
UnityPoint Health Des Moines, United StatesOverview: · Experience Specialist/Receptionist · East DSM Family Care · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checki ...
-
Practice Member Experience Specialist
21 hours ago
Vero Health Center West Des Moines, United StatesJob Description · Job DescriptionVero Health Center in West Des Moines, IA is actively seeking a talented full-timePractice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party? Do you find fulfillment thr ...
-
Experience Specialist/Receptionist: Des Moines
3 weeks ago
UnityPoint Health Windsor Heights, United StatesOverview: · Experience Specialist/Receptionist · Des Moines, IA · Monday-Friday 8:30AM-5:30PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in ...
-
Experience Specialist/Receptionist: Des Moines
2 weeks ago
UnityPoint Health Windsor Heights, United StatesOverview: · Experience Specialist/Receptionist · Des Moines, IA · Monday-Friday 8:30AM-5:30PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in ...
-
Experience Specialist/Receptionist: Des Moines
2 weeks ago
UnityPoint Health Windsor Heights, United StatesOverview · Experience Specialist/Receptionist · Des Moines, IA · Monday-Friday 8:30AM-5:30PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in p ...
-
Galaxy Group Des Moines, United StatesAre you looking to become an IT professional? Then join us and start your combined studies in computer science with an integrated training as an IT specialist (m/f/d) with a focus on application development in the digital world of tomorrow. With us, you will have plenty of freedo ...
-
Chief Physician
5 days ago
Crimson Solutions Des Moines, United StatesOn behalf of our client, a renowned rehabilitation clinic in the Rostock area with approximately 250 beds, we are currently seeking a CHEF PHYSICIAN (M/F/D) in the field of PSYCHOSOMATIC MEDICINE | REHABILITATION as part of our personnel consulting services. · The Offer / Your B ...
Customer Experience Specialist - Des Moines, United States - Balfour Beatty Communities
Description
Balfour Beatty Investments - North AmericaBalfour Beatty Investments - North America
Customer Experience Specialist
Balfour Beatty Investments - North America
Customer Experience Specialist
Fort Leonard Wood, MO 65473
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home.
We believe exceptional living experiences can only be created whenWe Care —about our residents, our partners, our communities and each other.
Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Discretionary bonusesMedical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more
About the role
A Customer Experience Specialist is integral to delivering exceptional living experiences, with responsibility for a wide variety of property marketing, sales, and customer engagement activities.
First impressions about our communities often start with our Customer Experience Specialists—the community ambassadors creating buzz and excitement about the property and the exceptional living experience we deliver.
In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional living experience during their residency with robust engagement.
In addition, guiding them through the application, leasing, move-in, renewal, or move-out processes.You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
What you'll be doing
Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies
Deliver the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions.
Create Exceptional Living experiences during every customer and resident encounter.
Attract new prospects to become future residents, through outreach and advertising using our unique selling features. Manage and respond to all community inquiries.
Follow up with all qualified prospects, in accordance to our company Exceptional Living policy.
Responsible to renew residents at end of lease terms where required.
Monitor, communicate and manage the prospective resident waitlist, in accordance with company policy.
Inspect the property on a regular basis to identify any deficiencies or issues that need to be addressed.
Create memorable first impressions by preparing property for daily showings, including opening/closing model units and amenities.
Conduct pre-inspections on move-ins to ensure homes ready for occupancy, as well as move-out inspections using company software.
Create, coordinate, attend and assist with Lifeworks events and activities as required
Be knowledgeable of community lease agreement and community policies so you can assist with resident needs and inquiries.
Conduct Market Surveys to compare competition weaknesses and advantages.
Understand company software usage and policies.
Typical Physical Demands:
Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.
Typical Work Conditions:
Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents and other staff members during the workday.
Who we're looking for
High School diploma or GED required.
Minimum of one (1) year of customer service skills. Property Management or Hospitality experience preferred
Strong people management and leadership skills
Solid interpersonal, customer relations and communication skills
Experience in Microsoft Office – Outlook, Word Excel
Possession of a valid state issued Driver's License and safe driving record are required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
Accessibility:
If you need an accommodation as part of the employment process, please contact Human Resources at:
Phone:
Email:
Equal Opportunity Employer,
including people with disabilities and veterans.
If you want to view the "EEO is the Law" poster, please choose your language: English
– Spanish
– Arabic
– Spanish
– Chinese
If you want to view the "Pay Transparency" policy statement, please click the link: English
#J-18808-Ljbffr
