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    Field Service Technician 2 - York, United States - Cyclonaire Corp

    Cyclonaire Corp
    Cyclonaire Corp York, United States

    3 weeks ago

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    Description

    Cyclonaire is a provider of custom pneumatic conveying solutions that values its team members and the equipment it manufactures. The company is dedicated to problem-solving and fostering relationships, with a team that collaborates to overcome challenges and deliver effective solutions to customers. Cyclonaire plays a crucial role in moving various bulk powders across different processes to facilitate the production of a wide range of products.

    We are currently seeking a skilled and customer-oriented Field Service Technician to join our team and support the installation, maintenance, and repair of our equipment.

    Job Summary:

    • Provide service and customer support during field visits, handling on-site installation, repair, maintenance, and testing tasks.
    • Analyze and diagnose errors or technical issues, offering appropriate solutions.
    • Assist in the development of junior team members, both in the factory and in the field.
    • Perform mechanical and electrical repairs on Cyclonaire products.

    Essential Functions:

    • Analyze, troubleshoot, and repair Cyclonaire products on-site domestically and internationally.
    • Diagnose operational issues using troubleshooting techniques and recommend solutions.
    • Assist in the training of junior department members and perform system calibrations.
    • Provide professional field services to customers, including installations, commissioning, and troubleshooting.

    Competencies:

    • Knowledge of digital and analog circuitry, computers, and mechanical systems.
    • Ability to prioritize workload, meet deadlines, and solve problems effectively.
    • Excellent communication skills to interact with customers professionally and provide clear information.
    • Familiarity with hand tools and troubleshooting equipment.

    Education / Experience:

    • Associate degree in Electromechanical Technology and 3 years of industrial automation experience.
    • Experience with Rockwell Software Studio 5000 software tools.

    Physical Demands:

    • Requires frequent handling of physical equipment and ability to lift up to 50 pounds.
    • Must be able to work at heights, climb ladders, and work in various weather conditions.

    Work Environment:

    • Work in different indoor and outdoor settings with potential exposure to varying air quality.
    • Travel requirements involve both domestic and international travel.

    Safety:

    • Adhere to safety protocols, including wearing appropriate Personal Protective Equipment (PPE).
    • Pass background checks and drug tests as necessary.

    Other Duties:

    • Perform all duties safely and report any unsafe conditions.

    Cyclonaire is an Equal Opportunity Employer, promoting diversity and inclusion in the workplace.

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