Jobs
>
Chicago

    Operations Supervisor - Chicago, United States - White Lodging - DoubleTree by Hilton Chicago Midway Airport

    White Lodging - DoubleTree by Hilton Chicago Midway Airport
    White Lodging - DoubleTree by Hilton Chicago Midway Airport Chicago, United States

    3 weeks ago

    Default job background
    Description

    Summary:
    Responsible for daily shift operations in two or more departments.


    Responsibilities:


    • Provide accurate report of operations for the two departments responsible for, as requested.
    • Able to carry out supervisory duties for any department under the Operations Manager (i.e. Front Desk, F&B, Housekeeping, etc.)
    • Review occupancy forecast to ensure staffing schedule is appropriate for the next three days.
    • Run the Perfect Shift.
    • Property log maintenance requests, guest requests, and guest complaints.
    • Develop a thorough knowledge of hotel staff, room locations room rates, amenities and selling strategies.
    • Handle safe deposits by guests per established procedures.
    • Keep lobby and desk area clean and presentable.
    • Have a thorough knowledge of emergency and security procedures.
    • Know how to clean guestrooms to standards.
    • Open and close shift, make cash drops.
    • Ensure all credit cards, cash and change funds are balanced throughout each shift.
    • Inform management of any guests or systemsrelated complaints or problems.
    • Communicate with incoming staff and management by logging pertinent information in the pass on log and conducting shift change meeting.
    • Properly communicate and log all maintenance needs.
    • Properly communicate and log lost and found inquiries.
    • Must wear proper uniform and nametag at all times in accordance with the Standards of Appearance.
    • Prepare daily deposits, comparing deposited monies to funds reported at desk, and resolve any discrepancies.
    • Complete weekly department scheduling based on forecasted occupancy due on each Wednesday of the week.
    • Must be able to cover any calloff shift as per proper chain of command.
    • Supervise all Food and Beverage department team members (servers, culinary, bartenders, bus attendants and other F&B service support) verifying that their workstations are stocked, neat and orderly.
    • Monitor cleanliness of work tables/area and walls of the appliances and equipment. Use designated and approved chemicals to ensure sanitary standards.
    • Ensure all staff members have completed certification requirements for the two departments for which responsibility is assigned.
    • Interview applicants. Recommend job offers. Facilitate orientation and train new associates. Conduct ongoing training to increase job knowledge and skill level.
    • Complete administrative duties, which include inventory, scheduling, payroll, etc
    • Properly open and close shift, make cash drops in accordance with proper cash handling procedures.
    • Coach, counsel, and train the associates to ensure that all work is handled correctly, and participate in disciplinary activities, when necessary. Present termination recommendations when deemed appropriate in accordance with published procedures and policies.
    • Ensure all equipment is maintained in accordance with service standards.
    • Promote teamwork and associate morale. Schedules REX, RAPS and associate meetings.
    • Work nights, weekends, and holidays as necessary.
    Other Information


    COMPETENCIES

    • Job Knowledge
    • Flexibility/Adaptability
    • Quality of Work
    • Perseverance
    • Quantity of Work
    • Organization Skills
    • Guest Focus/Customer Service
    • Effort
    • Reliability/Dependability
    • Judgment/Problem Solving
    • Motivation/Initiative
    • Cooperation/Teamwork

    SKILLS

    • If responsible for F&B, become certified in Sanitation and Food Handling as required by state.
    EDUCATION/EXPERIENCE

    • Minimum 2 year college degree or equivalent work experience required.

    WORKING CONDITIONS

    • Lift, carry or otherwise move up to 10 lbs. regularly.
    • Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
    • Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
    • Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.

    FULL TIME BENEFIT OVERVIEW

    • Medical, Dental, and Vision
    • Life Insurance
    • Employee Assistance Program (EAP)
    • 401(k)
    • Vacation and Paid Time Off (PTO)
    • Tuition Reimbursement
    • Complimentary and Discounted Rooms
    Location Code: 2740
  • Central Transport

    Operations Supervisor

    2 weeks ago

    Central Transport Chicago, United States

    Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around ...

  • Chubb

    Operations Supervisor

    2 days ago

    Chubb Chicago, United States

    The Westchester Operations Financial Lines Supervisor position will report directly to the AVP of Operations in support of our Westchester Financial Underwriting Team. The Operations Supervisor will collaborate with Operations and Underwriting leadership to provide superior custo ...

  • Chubb

    Operations Supervisor

    1 week ago

    Chubb Chicago, United States

    Job DescriptionThe Westchester Operations Financial Lines Supervisor position will report directly to the AVP of Operations in support of our Westchester Financial Underwriting Team. The Operations Supervisor will collaborate with Operations and Underwriting leadership to provide ...

  • WEC Energy Group

    Operations Supervisor

    4 weeks ago

    WEC Energy Group Chicago, United States

    The Operations Supervisor may be rotated to other work areas/functions within Customer Operations in order to address workload demands, gain valuable experience, and to develop an understanding and appreciation for other parts of the organization. Th Operations Supervisor, Operat ...

  • W. R. Grace

    Operations Supervisor

    2 days ago

    W. R. Grace Chicago, United States

    Requisition ID: 23098 · Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company's two industry-leading business segments-Catalysts Technologies and Materials Technologies-provide innovative products, technolog ...

  • Access Information Management Inc

    Supervisor, Operations

    6 days ago

    Access Information Management Inc Chicago, United States

    We are looking for Operations Supervisor to join our team. The Operations Supervisor assists record center and transportation specialist team members in daily operations by providing support and direction, with the input and direction of the Market Leader. · Position Requirement ...

  • Levi, Ray and Shoup

    Supervisor, Operations

    6 days ago

    Levi, Ray and Shoup Chicago, United States

    The Company · LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our ...

  • ACCESS TCA

    Supervisor, Operations

    6 days ago

    ACCESS TCA Chicago, United States

    We are looking for Operations Supervisor to join our team. The Operations Supervisor assists record center and transportation specialist team members in daily operations by providing support and direction, with the input and direction of the Market Leader. · Position Requirement ...

  • Ferrero

    Operations Supervisor

    3 weeks ago

    Ferrero Chicago, United States

    Job Location:Chicago · Company description · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too ...

  • Greater Chicago Food Depository

    Operations Supervisor

    5 days ago

    Greater Chicago Food Depository Chicago, United States

    The Transportation Supervisor will oversee the day-to-day operations of our transportation services. In addition to managing our paid staff, you will provide support to our receiving department and volunteer driver program, ensuring the efficient and Operations Supervisor, Operat ...

  • Ferrero

    Operations Supervisor

    1 week ago

    Ferrero Chicago, United States

    Job Location:ChicagoCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does ...

  • Compass Group USA

    Supervisor, Operations

    2 days ago

    Compass Group USA Chicago, United States

    Supervisor, Operations - Wrigley RooftopsClick Here to Apply OnlineJob Description Levy Sector Position Title: Supervisor, Operations - Wrigley RooftopsStarting Pay: $20.00 per hourWe Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search re ...

  • Publicis Health

    Supervisor, Operations

    6 days ago

    Publicis Health Chicago, United States

    PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosyst ...

  • Chubb

    Operations Supervisor

    1 week ago

    Chubb Chicago, United States

    Job Description · The Westchester Operations Financial Lines Supervisor position will report directly to the AVP of Operations in support of our Westchester Financial Underwriting Team. The Operations Supervisor will collaborate with Operations and Underwriting leadership to pro ...

  • Loomis

    Operations Supervisor

    3 weeks ago

    Loomis Chicago, United States

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for car ...

  • The Judge Group

    Operations Supervisor

    5 days ago

    The Judge Group Chicago, United States

    Job Location:ChicagoCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does ...

  • Ferrero

    Operations Supervisor

    1 week ago

    Ferrero Chicago, United States

    Job Location:Chicago · Company description · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too ...

  • ACCESS

    Supervisor, Operations

    6 days ago

    ACCESS Chicago, United States

    We are looking for Operations Supervisor to join our team. The Operations Supervisor assists record center and transportation specialist team members in daily operations by providing support and direction, with the input and direction of the Market Leader. · Position Requirements ...

  • Fountain-Fort Carson School District 8

    Operations Supervisor

    2 weeks ago

    Fountain-Fort Carson School District 8 Chicago, United States

    Address · 2005 W 43rd St, Chicago, IL 60609, USA · Compensation · $ $23.00/hour · Job Description · WeDriveUis posting thisposition on behalf of National Express Transit Corp. · National Express LLCis the North Americasubsidiary ofMobicoGroup, PLC,a global mobility leader opera ...

  • Ferrero

    Operations Supervisor

    2 weeks ago

    Ferrero Chicago, United States

    Job Location:Chicago · Company description · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too ...