Credentialing Representative - Smithfield, United States - Neighborhood Health Plan of Rhode Island
Description
Responsibilities include, but are not limited to the following:
- Intake of requests for credentialing and re-credentialing and ensure that all applicable documents have been received and initiate outreach to the provider for missing documentation
- Manages and prioritizes assigned work to ensure compliance with regulatory requirements and departments goals are met compliance
- Conduct monthly checks of, or more often as appropriate, disciplinary action reports issued by State licensure bodies; Medicaid and Medicare exclusion and take appropriate action as defined in policy
- Conduct quality onsite assessment at provider offices as assigned
- Assist in audits of the Plan by regulatory agencies
- Assist in the oversight of delegated credentialing activities
- Initiate requests for updates to provider records in claims system when data discrepancies are identified during recredentialing process
- Serve as team representative at internal meetings
- Maintenance of providers credentialing records between credentialing cycles
- Other duties as assigned
- Corporate Compliance Responsibility
- As an essential function, responsible for complying with Neighborhoods Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow coworkers, professional affiliates and/or agents
Qualifications
Required:
- Associates degree in related field or sufficient work experience to equate to degree
- Minimum three (3) years credentialing experience, quality or provider operations
- Intermediate knowledge of Microsoft Office, including Outlook, Excel and Word
- Able to independently manage multiple tasks at any given time
- Excellent verbal and written communication skills in order to communicate inperson or telephonically with applicants, providers, etc.
- Ability to effectively communicate interdepartmentally to facilitate work flow
- Ability to work collaboratively with peers to support a team environment
- Strong attention to details
- Excellent organizational skills, including ability to prioritize work and handle multiple tasks simultaneously
- Ability to maintain accurate and detailed records
- Must be able to readily adjust to change and handle a rapidpaced environment while continuing to provide highquality, efficient service
- Adherence to all confidentiality regulations and agreements
- Ability to travel. Must have access to reliable transportation. If using a personal vehicle, must have a valid drivers license and proof of insurance
Preferred:
-
Ability to learn various software packages as necessary to perform job functions:
- Knowledge of CACTUS software
Core Company-Wide Competencies:
- Communicate Effectively
- Respect Others & Value Diversity
- Analyze Issues & Solve Problems
- Drive for Customer Success
- Manage Performance, Productivity & Results
- Develop Flexibility & Achieve Change
Job Specific Competencies:
- Build Relationships & Cultivate Networks
- Collaborate & Foster Teamwork
- Plan & Organize
FDR Oversight:
- N/A
Flexible Work Arrangement:
- Yes, per department policy
Telecommuting Arrangement:
- No
Travel Expectations:
- N/A
- Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status._
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