Hotel Barista Am - Greenville, United States - Aloft by Marriott

Description

The Barista-Server takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner.

• You will ensure each guest is greeted and made to feel important
• You will be knowledgeable about the menu, offering suggestions and being able to answer questions
• You will service guests' orders as requested and as aligned with company and brand standards.
• You will maintain adequate supplies of clean dishware.
• You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
• You will collect dirty dishes and tableware, and run them through the dishwasher.
• You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
• You will clean any spilled items, broken items, and remove trash, when necessary.
• You will mop or vacuum floors.
• You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.

• One to two years' experience as a server
• The ability to work a flexible schedule, including shift work, weekends, and holidays
• The legal ability to serve alcohol in the State/Province
• Knowledge of state and local guidelines regarding service of alcohol
• Knowledge of drink preparation
• Computational skills to process guest payments
• Course work or certification/education in restaurant or business field are highly desired
• Food safety certification and/or alcohol service training recommended
• The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
• The ability to help create an energized bar atmosphere through friendly and personalized service
• The ability to anticipate customer needs, and change course of action accordingly

• The drive to approach each guest interaction with the mindset of exceeding guest expectations
• Embracing the culture, and personifying it in daily interactions with guests and team members
• Contributing to a fun, energized and comfortable working environment as an active member of the team
• Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
• Being a motivated selfstarter
• Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy