Patient Services Check Out - Auburn, United States - Midwest Eye Consultants

Midwest Eye Consultants

Verified Company

Auburn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Do you have a keen eye for detail? Are you passionate about assisting others? As a member of our team, you will be responsible for handling staff bill charges, processing insurance claims, and collecting patient copays.

What We Bring to the Table:

Competitive starting wage ranging from $14 to $15 per hour, based on experience
6.5 paid holidays annually
Approximately 10 days of paid time off in the first year
Employee Referral Program
Comprehensive benefits package including health, dental, vision, and 401k
Opportunity for growth and salary enhancement through company-funded certification program

: The main focus of the Patient Services Check-Out staff is to deliver exceptional patient care and contribute to the success of the practice by ensuring accurate patient and exam information, maintaining precise reporting, and fostering positive patient communication.

CRUCIAL RESPONSIBILITIES: To excel in this role, one must satisfactorily carry out each essential duty.

Uphold exceptional customer service standards
Welcome patients in a warm and professional manner
Efficiently manage patient check-out by verifying documentation, processing payments, filing claims, coordinating insurance matters, scheduling referrals, and accurately updating EHR
Complete end-of-day tasks such as balancing cash drawer, processing deposits, rectifying data discrepancies, and submitting reports for verification
Manage patient flow in the office and keep patients informed of any delays
Address patient queries related to billing, procedures, policies, and services
Evaluate and assist in the integration of new technology and equipment
Ensure a safe and hygienic office environment
Adhere to confidentiality policies as per HIPAA regulations
Monitor organizational processes for compliance with policies and regulations as outlined by relevant agencies
Demonstrate dedication to Standards of Care and Vision for Life principles
Undertake additional duties as assigned by the office manager and doctor(s)

ADDITIONAL RESPONSIBILITIES: Depending on patient volume and flow, you may need to perform the following tasks.

Gather patient medical history and input data into EHR
Address patient inquiries regarding medical procedures and medications

-
EDUCATIONAL BACKGROUND AND EXPERIENCE:

High school diploma or equivalent
Proficiency in health science, math, and Microsoft Office (Word, Excel)
Preferred experience in medical office operations and knowledge of medical coding/billing