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    Logistics Coordinator - Charlotte, United States - CRG

    CRG
    CRG Charlotte, United States

    5 days ago

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    Description
    Logistics Coordinator

    Our Florida-based client, a publicly traded designer, manufacturer, and distributor of interior and exterior doors for residential and commercial builders, has been going strong for almost 100 years. They are seeking a Logistics Coordinator to join their team This position will be responsible for getting up to date shipment statuses on all shipments while working with carrier partners to provide updates to key stakeholders. You will also research claims, work with plants on approvals, and research late deliveries to provide updated shipments notes and any appropriate delivery reschedules.

    Opportunity: Contract

    Pay: $17/hour

    Location: Charlotte, NC - 100% on site

    Schedule: Monday-Friday, 8am-5pm

    Responsibilities:
    • Research missing check calls with carriers and help update all shipment statuses in the TMS system
    • Cover detention email box and research carrier detention requests with plants and provide rejections or approvals
    • Review requests for expedited shipment approval and follow-up with plants to approve or deny
    • Research missed pickups from large raw material suppliers and take corrective action
    • Assist in maintaining customer location and carrier databases and carrier and make updates as necessary
    • Organize highest rejection and spot quote lanes weekly and highlight new lanes not previously reported
    • Backup Load planning and execution in TMS system
    • Assist in executing and communicating carrier scorecard data results for the carriers
    • Regularly check carrier safety scores and alert Logistics Manager to problem areas
    Qualifications:
    • 1-3 years of customer service experience
    • Proficiency in Microsoft Office Suite
    • Strong teamwork and interpersonal skills
    • Excellent communication skills
    • Previous Transportation or Logistics Experience a plus
    Category Code: JN003, JN029
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