Medical Office Associate Ii - Morristown, United States - Atlantic Health System

Mark Lane

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Mark Lane

beBee recruiter


Description
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing


Principal Accountabilities:


  • Interviews patients for case histories prior to appointments.
  • Schedules and coordinates appointments.
  • Accurately updates and maintains patients' health records.
  • Verifies insurance coverage and assists the billing department with processing claims.
  • Communicates test results to patients when directed by physicians or nursing professionals.
  • Ensures contacting patients regarding appointments, answering billing questions.
  • Assists patients with re-scheduling appointments and other scheduling issues.
  • Performs other related duties as assigned.

Required:

  • High School Diploma or equivalent.

Preferred:

  • Associates degree in Medical Office Management, Business, or related field.
2. 1 year of experience in a medical office environment or relevant area.

3. 2+ years' administrative experience

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