Level I Technician - Providence, United States - CodexIT

CodexIT

Verified Company

Providence, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Overview

CodexIT is the only national technology service provider that specializes in Eye Care. We provide complete Managed Technology Services to Eye Care practices. Our deep industry knowledge allows us to provide support for all the moving parts in a modern practice.

Working in conjunction with clients, our relationships with technology vendors such as EHR software, Diagnostic Equipment, Diagnostic Review software, and others gives us the ability to support, help, or advise for any and all technology issues.

As a Cloud-based service provider we support practices across the country and also offer on-sites, as needed.

We are looking for an experienced IT professional that will be a good fit for our team.

What's involved:

IT support for our client base including hardware, software, and diagnostic equipment integration
Use ConnectWise to manage requests, resolutions, and time.
Follow client requests from beginning to end and ensure the work is performed to the clients' satisfaction.
Organization and detailorientation are an absolute necessity for this position.

Skills:

Develop, configure, secure, maintain, support and optimize all new and existing network hardware, software and communication links
Analyze and resolve software and hardware problems
Expected to assist with IT support at other locations. Some travel may be required.
Handson troubleshooting of the server and networking hardware in accordance with industry best practices
Interface with other elements of our support structure including tracking enduser issues, updating client tickets and ensure closure.

Requirements:

12+ years of relevant, handson experience troubleshooting and supporting Windowsbased servers and workstation systems
Experience with documentation for system builds, configurations, support procedures
Knowledge with Microsoft 36
Experience with diverse hardware platforms
Troubleshooting enterprise server and networking hardware/software
Firewall/VPN/Internet Appliances
Understanding of Backup and Disaster Recovery
Submit cover letter, resume, and salary requirements.

Benefits:

Salary is commensurate with experience

Health, Dental, Vision, 401k w/ match & Profit Sharing

We are looking forward to meeting you

Pay:
$40, $50,000.00 per year

Benefits: