- Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
- Influences a range of eco-system partners in an omni channel environment. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.
- Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty.
- Drives the employee engagement experience. Responsible for acquiring and retaining talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Coaches employees to achieve performance and activity expectations. Leads the performance management process for direct reports.
- Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements. Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.
-
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. -
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. -
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. -
Live the Values - Role models our values with transparency and courage. -
Enable Change - Takes action to drive change and innovation that will transform our business. -
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. -
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. -
Assistant General Manager
4 days ago
Stretch Zone - 1109 Western Springs, United States**Benefits**: · - 401(k) · - 401(k) matching · - Flexible schedule · - Free uniforms · - Paid time off · **Health, Wellness, and Fitness Professionals** · **Compensation / Perks**: · - $20 to $25 Hourly · - Commission and bonus opportunities · - Paid In-house stretching certifica ...
-
Private Duty Nurse LPN
9 hours ago
Aveanna Healthcare Erie, United StatesAttention Nurses Prioritize work-life balance to thrive in and out of the workplace. Your well-being matters. Apply today · Are you looking for a change of pace? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caselo ...
-
Nurse Practitioner or Physician Assistant
9 hours ago
MRG Exams Erie, United States Full timeWe are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process. · In performing Disability Assessments, you will review medical records electronically through a web po ...
-
Nurse Practitioner or Physician Assistant
9 hours ago
MRG Exams Erie, United States Full timeWe are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process. · In performing Disability Assessments, you will review medical records electronically through a web po ...
-
Private Duty Nurse RN
5 days ago
Aveanna Healthcare Erie, United StatesAttention Nurses Prioritize work-life balance to thrive in and out of the workplace. Your well-being matters. Apply today · Are you looking for a change of pace? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caselo ...
-
Assistant Project Manager
2 days ago
West Wind Installation LLC Erie, United States**About Us:** · West Wind Installation is a leading hotel remodeling company specializing in transforming hospitality spaces into exquisite and modern destinations. With a commitment to excellence, we have successfully completed numerous projects, earning a reputation for quality ...
-
Assistant Store Manager
6 days ago
Spencer Gifts Erie, United StatesSpencer's - JobID: J3S4VL62MSMBMN80KLS [ASM / Department Manager] As an Assistant Store Manager @ Spencer's, you'll: Establish and maintain Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a store; Ensure maximum sales and profit ...
-
assistant store manager
4 days ago
Family Dollar Erie, United StatesFamily Dollar, Inc Broad St [ASM] As an Assistant Store Manager at Family Dollar, you'll: Greet and assist customers in a positive, approachable manner; Answer questions and resolve customer inquiries and concerns; Maintain a presence in the store by providing excellent customer ...
-
Assistant Store Manager
6 days ago
Spirit Halloween Erie, United StatesSpirit Halloween - JobID: J3Q5X76LQ4NG9H16JTX [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a ...
-
Assistant Store Manager
6 days ago
Spirit Halloween Erie, United StatesSpirit Halloween - JobID: J3S4VL62MSMBMN80KLS [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a ...
-
Sales Assistant Manager
6 days ago
RAC Brands Erie, United StatesJob Description · Rent A Center · Ready to do your best work? · Interested in a starting hourly rate up to $17.25? · Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed · Full-Time Employment and a Consistent Schedule · Weekly Pay (companywid ...
-
Sales Assistant Manager
4 days ago
Rent-A-Center Erie, United StatesRent A Center Ready to do your best work? Interested in a starting hourly rate up to $17.25? Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed Full-Time Employment and a Consistent Schedule Weekly Pay (companywi Assistant Manager, Sales Assis ...
-
Assistant Restaurant Manager
1 week ago
Hungry Howies Erie, United States[Restaurant Supervisor / Training Provided] - 128 W. 12th St. - As an Assistant Manager @ Hungry Howie's, you'll: Open a store for business; Fulfill orders; Perform daily prep work; Supervise Team Members; Ensure resaurant operations run smoothly; Make sure customers get great se ...
-
Credit Assistant Manager
1 week ago
Rent-A-Center Erie, United StatesRent-A-Center - 155 W 18TH ST [Department Supervisor] As a Credit Assistant Manager at Rent-A-Center, you'll: Positively impact customer growth and revenue; Ensure store credit is maintained through sales activities, account management while providing total customer satisfaction; ...
-
Assistant Nurse Manager
4 days ago
Highmark Erie, United States Full timeThis job manages, supervises, and coordinates the daily operations of a specific patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise. Contributes to the strategic planning p Nurse Manager, Manager, Nurse ...
-
Sales Assistant Manager
1 day ago
RAC Brands Erie, United StatesJob Description · Rent A Center · Ready to do your best work? · Interested in a starting hourly rate up to $17.25? · Why should I apply in just a few clicks? Paid Time Off and Sundays OffWe are Closed · Full-Time Employment and a Consistent Schedule · Weekly Pay (companywide) ...
-
Sales Assistant Manager
5 days ago
RAC Brands Erie, United StatesJob DescriptionRent A CenterReady to do your best work?Interested in a starting hourly rate up to $17.25?Why should I apply in just a few clicks? Paid Time Off and Sundays OffWe are Closed Full-Time Employment and a Consistent Schedule Weekly Pay (companywide) Award Winning Cultu ...
-
Assistant Branch Manager
1 week ago
Erie Federal Credit Union Erie, United StatesJob Description · Job DescriptionGENERAL SUMMARY · The position of Assistant Branch Manager requires an individual with solid organizational and member service skills. This position will be a team leader and requires an individual possessing strong product knowledge, sales skills ...
-
Assistant Store Manager
4 days ago
Goodwill Industries of Ashtabula, Inc. Erie, United StatesJob Description · Job DescriptionSalary: 38,000-41,000 · Position Objective: · Responsible for assisting with day-to-day management of the assigned retail store. Act as manager for assigned store when Retail Store Manager is off site. Must have ability to work flexible full-time ...
-
Assistant Property Manager
4 days ago
Excel Erie, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Paid time off · Assistant Property Manager · Part Time Job Description · Residential Property Manager (HUD)(Tax Credit)(Market Rents)(LIHTC)(Low Income) · Seeking a Part time leasing property manager for an affordable ...
Business Center Assistant Manager - Erie, United States - PNC
Description
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Business Center Assistant Manager, within PNC's retail organization, you will be based in Erie, PA at the Kearsarge branch.
Job Description
As a manager of talent in PNC, you will be expected to:
Competencies
Branch Banking Services – Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.
Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Sales Management – Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness.Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet.
Drives sales teams to build a strong pipeline of prospects and clients.Selling.
– Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.Work Experience
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
Typically requires 3+ years of related experience.In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Associates
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at
. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and
say "Workday"
for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice \_CCPA\_Privacy\_Disclosure\) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.