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    Manager Restaurant - Philadelphia, United States - Rivers Casino

    Rivers Casino
    Rivers Casino Philadelphia, United States

    1 week ago

    Default job background
    Description
    Summary:Manages restaurant operations to achieve financial results and service related standards.

    Engagement Expectations:

    We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:
    • Smile, display energy and open body language
    • Proactively greet team members and guests, initiating interaction to provide service
    • Always use a positive parting remark to end the conversation
    Essential Job Functions:
    • Develops and implements restaurant policies, procedures and service standards to ensure efficient restaurant operations and guest satisfaction.
    • Ability to extend complementary services in accordance with the approved comp matrix.
    • Develops and manages operating budget to achieve profitability goals.
    • Schedules and directs team members in the performance of work assignments.
    • Maintains high food, service and health and safety standards.
    • Maintains high visibility in the outlets.
    • Prepares financial and other reports.
    • Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
    • Hires, trains and manages team members in accordance with organizational and approved departmental standards, policies and programs.
    • Performs all other duties as assigned.
    Qualifications:
    • Must be 18 years of age or older.
    • High school diploma or equivalent.
    • Three or more years related experience preferred.
    • Knowledge of state liquor regulations and point of service systems required.
    • Ability to work flexible shifts and days of the week including holidays.
    • Ability to obtain and maintain all necessary licensing.
    Physical and Mental Demands:
    • Regularly required to walk, stand, see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms.
    • Frequently required to stoop and kneel.
    • Must occasionally lift and/or move 25 pounds or more.
    • Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
    • Ability to work in a noisy and smoky environment
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